Senior Digital Transformation Business Analyst — eCommerce

EPAM Systems; México; Remote; MXN 600,000 - 900,000; Full time

Benefits offered by this job

Healthcare benefits

Paid time off

Certification courses

LinkedIn Learning access

Global career opportunities

Job summary

EPAM Systems is seeking a skilled Business Analyst to lead analysis and documentation for digital transformation initiatives, with emphasis on eCommerce platforms and CMS solutions. You will translate business needs into actionable specifications, collaborate with cross-functional teams, and drive Agile/Scrum projects in a global environment.

Ideal candidates have 3+ years of experience, strong data analysis, and excellent stakeholder communication.

Qualifications

• Bachelor's degree in Business, IT, CS, or related field; master's preferred.
• 3+ years as a Business Analyst in digital transformation.
• Experience with eCommerce platforms (SAP Commerce, Magento, Shopify, CommerceTools).
• Experience with CMS tools (Contentful, Contentstack, WordPress, or equivalents).
• Leads requirements gathering for complex systems and writes clear specifications.
• Familiar with Agile/Scrum and working in Agile environments.
• Strong data analysis and ability to translate data into insights.
• Experience with BPMN and workflow diagramming.
• Excellent communication and stakeholder management.
• Proficient in JIRA/Confluence/Azure DevOps.

Responsibilities

• Analyze and document business requirements for digital transformation projects.
• Engage stakeholders to convert objectives into functional/technical specs.
• Map processes, perform gap analysis, design solutions.
• Align business goals with tech by working with architects, developers, UX, PMs, and product owners.
• Review current systems, data flows, and identify improvement opportunities.
• Lead user stories, use cases, and acceptance criteria in Agile/Scrum.
• Contribute to digital transformation roadmaps ensuring scalability and UX.
• Conduct risk assessments and communicate impacts to stakeholders.
• Lead workshops and meetings to gather feedback and report progress.
• Support testing with UAT and QA to confirm requirements are met.

Skills

Stakeholder management

Agile/Scrum

Business process modeling

Data analysis

Requirements gathering

Communication skills

English proficiency (B2)

Education

Bachelor's degree in Business, IT, Computer Science, or related field

Master's degree is an advantage

Tools

JIRA

Confluence

Azure DevOps

Job description

EPAM Systems is seeking a skilled Business Analyst to lead analysis and documentation for digital transformation initiatives, with emphasis on eCommerce platforms and CMS solutions. You will translate business needs into actionable specifications, collaborate with cross-functional teams, and drive Agile/Scrum projects in a global environment.

Ideal candidates have 3+ years of experience, strong data analysis, and excellent stakeholder communication.