Senior Creative Operations Architect

DiDi

Ciudad de México

Presencial

MXN 600.000 - 900.000

Jornada completa

Hace 10 días

Recibe más respuestas de empleadores

Envía un currículum específico para el puesto de trabajo en cuestión de minutos.

Descripción de la vacante

DiDi Global Inc. is seeking a Creative Operations Sr Analyst in Mexico City to connect business strategy with creative execution.

You will optimize workflows, challenge briefs, and implement AI and automation to drive efficiency across Marketing campaigns for the Spanish-speaking LatAm region. You’ll collaborate with Creative, Marketing, Media, and Business teams to improve delivery timelines while maintaining quality.

Formación

4+ years of experience in Creative Operations, Marketing Operations, Project Management or similar operational roles supporting creative teams.
Experience improving workflows through process redesign, automation, AI, or operational excellence initiatives.
Strong understanding of the creative development process and how cross‑functional marketing teams operate.
Ability to evaluate briefs and identify missing strategic information before execution begins.
Excellent communication skills with the confidence to challenge ideas constructively.
Analytical mindset with the ability to translate data into actionable recommendations.
Experience working with workflow management platforms (Monday.com, Asana, Jira, Airtable, Wrike, etc.).
Familiarity with AI tools that improve productivity, documentation, workflow automation, or creative operations (ChatGPT, Gemini, Claude, Notion AI, Zapier, Make, or similar).
Strong stakeholder management and facilitation skills.
Comfortable working in fast‑paced environments with multiple priorities.
Comfortable understanding and speaking English. Most of the briefs and stakeholders are English speakers.

Responsabilidades

Manage Design’s operation to ensure the delivery of inApp, Paid and OOH adaptations for Marketing campaigns for the Spanish Speaking Latam region.
Review incoming briefs, challenge unclear requests, and ensure strategic alignment before work enters production.
Drive continuous improvement initiatives across the creative workflow to increase efficiency, quality, and speed.
Analyze creative operations data to identify bottlenecks and recommend scalable solutions.
Design, implement, and optimize processes that improve delivery timelines without sacrificing creative quality.
Leverage AI tools and automation to simplify repetitive tasks and enhance operational excellence.
Partner with Creative, Marketing, Media, and Business teams to improve collaboration across the creative lifecycle.
Monitor workload to ensure the design team has the right balance in terms of request assignment.
Monitor operational KPIs and identify opportunities to improve productivity, predictability, and resource allocation.
Champion a culture of experimentation, continuous learning, and innovation within Creative Operations.