Senior Client Success Lead – Compensation Data & Benchmarking

Aon Corporation; Ciudad de México; Híbrido; MXN 750.000 - 1.100.000; Jornada completa

Descripción de la vacante

Aon Corporation in Mexico City is seeking a Client Success Manager to lead a portfolio of clients and a small team delivering compensation insights and services. You will coordinate cross‑functional work and mentor consultants to ensure high client satisfaction.

Responsibilities include managing client relationships, transforming data into actionable pay benchmarks, and guiding projects from scope through delivery in a hybrid, collaborative Global Capability Center environment.

Formación

• 3+ years of relevant experience in client success, consulting, total rewards, compensation data, or adjacent analytics roles.
• 1–2 years in coordination or people-lead capacity (formal or informal).
• Proficiency with MS Excel (vlookups, index/match, pivot tables, if/and/or, basic statistics).
• Strong client relationship management and portfolio oversight experience.
• Able to explain technical concepts to non-technical stakeholders.

Responsabilidades

• Lead a team of Client Success Consultants, setting priorities, allocating workload, coaching and developing team members.
• Own key client relationships as the senior point of contact for a portfolio of clients.
• Analyze compensation datasets and turn insights into recommendations for clients.
• Oversee job-matching and benchmarking projects for quality and timely delivery.
• Collaborate cross-functionally with Product, Sales, Analytics and Operations to resolve client issues.

Conocimientos

Client success

Team leadership

Consulting analytics

English proficiency

Portfolio management

Herramientas

MS Excel

Descripción del empleo

Aon Corporation in Mexico City is seeking a Client Success Manager to lead a portfolio of clients and a small team delivering compensation insights and services. You will coordinate cross‑functional work and mentor consultants to ensure high client satisfaction.

Responsibilities include managing client relationships, transforming data into actionable pay benchmarks, and guiding projects from scope through delivery in a hybrid, collaborative Global Capability Center environment.