Senior Client Partner - Higher Education Growth (Hybrid)

Pearson; Ciudad de México; Hybrid; MXN 700,000 - 1,200,000; Full time

Benefits offered by this job

Private medical health plan

Dental care for dependents

Home office support

Funeral assistance

Life insurance

Vacation days (15 in first year)

Birthday leave

Maternity/paternity leave

Employee assistance program

Sales Incentive Plan

Job summary

Pearson in Mexico is seeking a Specialist, Client Partner to cultivate institutional partnerships with higher education. You will manage post-sale activities, drive adoption, track value, and identify expansion opportunities while coordinating with faculty, leaders and stakeholders across Mexico and Hispanic America.

This hybrid role requires strong relationship-building, data-driven insights and cross-team collaboration to deliver measurable outcomes for Pearson’s All Access model.

Qualifications

• Experience in sales, strategic account management or customer success.
• Commercial mindset with ability to connect value to opportunities.
• Ability to build relationships with faculty, academic leaders and decision-makers.
• Understanding of selling processes and stakeholder influence.
• Analytical skills translating data into actions.
• Strong coordination across multiple internal teams.
• Knowledge of Mexican higher education environment.
• Experience using CRM platforms such as Salesforce or OneCRM.
• Strong written and verbal communication in Spanish and English.
• Willingness to travel within Mexico and across Hispanic America.
• Post-secondary qualification or equivalent professional experience.

Responsibilities

• Build trusted relationships with faculty and institutional stakeholders.
• Increase adoption and engagement across courses in the agreement.
• Use insights and data to assess account health and risks.
• Lead business reviews to demonstrate value of the partnership.
• Support renewal conversations with Account Executives.
• Identify opportunities for growth within existing agreements.
• Expand usage across departments, courses and users.
• Coordinate internal teams to remove barriers and deliver value.
• Maintain accurate account and opportunity data in CRM.

Skills

Sales experience

Strategic account mgmt

Customer success

CRM proficiency

Data literacy

Stakeholder engagement

Spanish & English

Education

Post-secondary qualification or equivalent

Tools

Salesforce

OneCRM

Job description

Pearson in Mexico is seeking a Specialist, Client Partner to cultivate institutional partnerships with higher education. You will manage post-sale activities, drive adoption, track value, and identify expansion opportunities while coordinating with faculty, leaders and stakeholders across Mexico and Hispanic America.

This hybrid role requires strong relationship-building, data-driven insights and cross-team collaboration to deliver measurable outcomes for Pearson’s All Access model.