Senior 3PL Operations Lead — Growth & Efficiency

ON; Ciudad de México; On-site; MXN 1,500,000 - 2,300,000; Full time

Job summary

ON.com LLC in Mexico City is seeking a Senior Lead of 3PL Operations to drive performance of warehouse and distribution networks across multi-channel customers. You will lead productivity enhancements, manage 3PL relationships, and build scalable capacity to support sustainable systems change.

Reporting to the Head of Operations, LATAM, you will oversee tactical and strategic initiatives, audit partner performance, and coordinate cross-functional teams to optimize workflows while leveraging

Qualifications

• 7+ years of experience in logistics, warehouse operations, or supply chain management in fast-paced, matrixed organizations
• 1+ years of direct people leadership experience guiding operational teams
• Proven expertise managing large-scale 3PL relationships, auditing performance metrics and leading continuous improvement
• Strong technical aptitude with Warehouse Management Systems and Enterprise Resource Planning software to optimize inventory placement, wave planning, and dock operations
• Commercial and financial acumen with experience reviewing operational controls, staffing models, and procedures to optimize productivity
• Excellent relational intelligence with ability to partner cross-functionally, manage diverse stakeholders, and communicate technical roadmaps clearly
• Exceptional grit and adaptability when managing shifting priorities and tight timelines

Responsibilities

• Lead operational activities and continuous improvement initiatives with 3PL partners to achieve productivity, quality, and financial milestones across the distribution network
• Facilitate medium and long-range capacity planning and forward labor strategies with 3PL providers to support growth and seasonal fluctuations
• Partner cross-functionally with Controlling, Sales, Customer Service, Technology, and Transportation teams to optimize inbound/outbound workflows and deliver premium customer experience
• Own end-to-end logistics project implementation by coordinating internal and external stakeholders, managing technical roadmaps, and mitigating execution risks
• Audit weekly and monthly partner performance data across warehousing metrics, inventory management strategies, and compliance standards to create targeted improvements
• Coordinate Monthly Business Reviews and Quarterly Business Reviews with logistics partners to provide directional insights and ensure alignment with regional targets
• Leverage ERP/WMS systems to optimize slotting, allocation, stock accuracy, and automated facility processes

Skills

3PL management

Leadership

Capacity planning

Cross-functional collaboration

Data-driven decision making

Commercial acumen

Strategic thinking

Tools

WMS

ERP software

Job description

ON.com LLC in Mexico City is seeking a Senior Lead of 3PL Operations to drive performance of warehouse and distribution networks across multi-channel customers. You will lead productivity enhancements, manage 3PL relationships, and build scalable capacity to support sustainable systems change.

Reporting to the Head of Operations, LATAM, you will oversee tactical and strategic initiatives, audit partner performance, and coordinate cross-functional teams to optimize workflows while leveraging