Mexico Fulfillment & 3PL Leader

Motive; México; Ibrido; MXN 900.000 - 1.300.000; Tempo pieno

Vantaggi offerti da questo lavoro

Hybrid work model

Global collaboration

Growth opportunities

Descrizione del lavoro

Motive is seeking a Fulfillment & 3PL Manager for its Mexico operations. You will oversee daily fulfillment, inventory accuracy, inbound receiving, 3PL oversight, carrier and customs broker management, and cross-border logistics from Mexico, collaborating with global teams to ensure cost-effective, high-quality customer experiences.

The role requires 3–6 years in fulfillment or supply chain, proven 3PL management, and strong KPI/SLI discipline.

Competenze

• 3–6 years hands-on fulfillment, logistics, or supply chain operations.
• Experience managing B2B and B2C fulfillment in fast-paced environments.
• Proven background managing 3PLs, warehouse partners, carriers, and customs brokers.
• Knowledge of inventory management, receiving, warehouse processes, and cycle counting.
• Familiarity with Mexican customs, import/export regulations, and cross-border logistics.
• Demonstrated ability to build KPIs, vendor scorecards, and drive SLA/SLI improvements.
• Self-starter who thrives in autonomous roles and builds structure proactively.

Mansioni

• Oversee daily Mexico fulfillment operations across B2B and B2C channels.
• Manage and optimize 3PL partner performance using KPIs and vendor scorecards.
• Ensure strong SLA/SLI adherence for picking, packing, shipping, and delivery.
• Resolve logistics exceptions, service failures, and bottlenecks.
• Build and maintain SOPs for receiving, shipping, returns, and inventory processes.
• Own regional inventory accuracy, reconciliation, and cycle counting.
• Partner with global supply planning on forecasting, replenishment, and stock allocation.
• Investigate and resolve inventory discrepancies; implement corrective actions.
• Manage inbound shipments and receiving workflows with suppliers and 3PL partners.
• Ensure supplier SLI adherence, quality checks, and documentation compliance.
• Improve lead-time consistency and inbound visibility across the supply chain.
• Manage domestic carrier performance and cross-border freight flows.
• Work with customs brokers and ensure compliance with import/export in Mexico.
• Optimize logistics costs, routing strategies, and delivery performance.
• Monitor on-time delivery, service reliability, and exception resolution across lanes.
• Partner with teams across countries and functions; provide operational insights for launches.
• Build dashboards to improve visibility into fulfillment KPIs, costs, and logistics performance.

Conoscenze

Fulfillment ops

3PL management

B2B & B2C

Cross-border logistics

KPI/SLA improvements

Descrizione del lavoro

Motive is seeking a Fulfillment & 3PL Manager for its Mexico operations. You will oversee daily fulfillment, inventory accuracy, inbound receiving, 3PL oversight, carrier and customs broker management, and cross-border logistics from Mexico, collaborating with global teams to ensure cost-effective, high-quality customer experiences.

The role requires 3–6 years in fulfillment or supply chain, proven 3PL management, and strong KPI/SLI discipline.