SAP Organizational Change Management (OCM) Lead

International Business Machines Corporation; Estado de México; On-site; MXN 1,200,000 - 1,800,000; Full time

Job summary

IBM Consulting in Mexico is seeking a Senior Organizational Change Management Lead to guide large-scale transformations. You will define change strategies, engage executives, and lead cross-functional teams in adoption of new operating models, processes, and technologies.

The role emphasizes readiness, training, communications, risk mitigation, and measurable benefits realization. Experience with SAP/ERP and digital transformations is preferred; willingness to work on-site during critical phases

Qualifications

• Senior-level change management leadership experience.
• End-to-end change adoption across large-scale programs.
• Experience with SAP/ERP and hybrid cloud/digital transformations.

Responsibilities

• Define and govern end-to-end change management strategies for large-scale transformations.
• Engage executive stakeholders and delivery teams to ensure adoption of new operating models and technologies.
• Lead Change, Training, and Communications teams to translate vision into scalable adoption roadmaps.
• Assess impacts, mitigate adoption risks, and enable long-term behavioral change.
• Establish governance and adoption metrics to measure transformation outcomes.

Skills

Organizational Change Management

Stakeholder Management

Executive Sponsorship

Change Adoption

Training & Communications

Risk Mitigation

Excel/Power BI

SAP/ERP

Go-Live Support

Learning Design

Education

Bachelor's Degree

Tools

Excel/Power BI

Blue Yonder

EWM

Fiori

Prosci

CCMP

IBM Change

Job description

Introduction

A career in IBM Consulting is built on long-term client relationships and close collaboration worldwide. You'll work with leading companies across industries, helping them shape their hybrid cloud and AI journeys. With support from our strategic partners, robust IBM technology, and Red Hat, you'll have the tools to drive meaningful change and accelerate client impact. At IBM Consulting, curiosity fuels success. You'll be encouraged to challenge the norm, explore new ideas, and create innovative solutions that deliver real results. Our culture of growth and empathy focuses on your long-term career development while valuing your unique skills and experiences.

Introduction

A career in IBM Consulting is built on long-term client relationships and close collaboration worldwide. You'll work with leading companies across industries, helping them shape their hybrid cloud and AI journeys. With support from our strategic partners, robust IBM technology, and Red Hat, you'll have the tools to drive meaningful change and accelerate client impact. At IBM Consulting, curiosity fuels success. You'll be encouraged to challenge the norm, explore new ideas, and create innovative solutions that deliver real results. Our culture of growth and empathy focuses on your long-term career development while valuing your unique skills and experiences.

Your Role And Responsibilities

As a Senior Organizational Change Management (OCM) Lead, you will serve as a trusted advisor to clients and transformation leaders, defining, leading, and governing the end-to-end change management strategy for large-scale business and digital transformation programs. You will partner closely with executive stakeholders, business leaders, and delivery teams to ensure the successful adoption of new operating models, technologies, processes, and ways of working, while aligning change initiatives with strategic business objectives and expected outcomes.

Your Primary Responsibilities Include

• Enterprise Change Strategy Leadership: Define and govern comprehensive change management strategies that support complex transformation programs, ensuring alignment between business objectives, organizational priorities, and measurable adoption outcomes.
• Executive Stakeholder Engagement: Act as a strategic advisor to client executives and C-level leaders, building sponsorship, influencing decision-making, and driving organizational commitment throughout the transformation journey.
• Transformation Adoption & Impact Management: Lead multidisciplinary Change, Training, and Communications teams to translate business vision into scalable adoption strategies, execution roadmaps, and sustainable change interventions that accelerate business value realization.
• Organizational Readiness & Risk Mitigation: Assess organizational impacts, anticipate adoption risks and resistance, and implement proactive mitigation strategies to ensure successful transition and long-term behavioral change.
• Benefits Realization & Sustainable Outcomes: Establish governance frameworks, adoption metrics, and success indicators to measure transformation effectiveness and ensure sustained business outcomes through structured organizational change management practices.

Preferred Education

Bachelor's Degree

Required Technical And Professional Expertise

• Perfil senior de Organizational Change Management con experiencia en implementaciones SAP/ERP de gran escala, idealmente SAP S/4HANA.
• Experiencia end-to-end en adopción, stakeholder management, comunicaciones, capacitación, readiness, cutover, go-live e hypercare.
• Manejo de metodologías formales de cambio, como IBM Change, Prosci o equivalente.
• Inglés profesional y disponibilidad para trabajo presencial en etapas críticas.
• Experiencia en manufactura/CPG será un diferenciador.

Preferred Technical And Professional Experience

• Experiencia en programas SAP multi-ola, pilotos y rollouts, incluyendo transición o convivencia entre ECC y S/4HANA;
• Conocimiento de procesos intercompañía y soluciones como Blue Yonder, EWM y Fiori;
• Certificaciones Prosci, CCMP o IBM Change y experiencia en learning design, adopción, readiness y KPIs post Go-Live;
• Experiencia trabajando con squads ágiles, Sponsors, Process Change Leads, Key Users y PMO;
• Manejo de Excel/Power BI para seguimiento y dashboards;
• Experiencia en bebidas/CPG, preferentemente en México o Latinoamérica.