Sample Operations Manager — Market Research

Nielsen; Región Centro; Presencial; MXN 391.000 - 614.000; Jornada completa

Descripción de la vacante

Nielsen is seeking a Sample Manager in Mexico to oversee sample management, workflow optimization, and market analysis. The role combines data analysis, reporting, and cross-functional collaboration to ensure high-quality samples for research panels.

You will work with Product, Engineering, and Data Science teams to optimize processes, monitor KPIs, and drive improvements in sample quality and efficiency. This position is suited for professionals with strong communication and leadership skills.

Formación

• Bachelor's Degree or equivalent experience.
• 2-3 years of Data Management experience.
• Knowledge of panel methodology and media industry.
• Strong understanding of sample management practices.
• Proven track record of high achievement results.
• Strong leadership and interpersonal skills.
• Outstanding oral and written communication skills.
• Ability to analyze & manage data in a rapidly changing environment.
• Proven record of leading within a matrix organization.

Responsabilidades

• Analyzes operating measures and shares analysis with stakeholders.
• Supports management in developing operating plans.
• Assigns samples to meet market demographic needs and manages lifecycle.
• Manages sample turnover and lifecycle.
• Monitors key metrics and works to improve sample quality.
• Communicates needs to Panel Teams and cross-functions.
• Works with Product, Engineering and Data Science Teams.
• Analyzes market KPIs and reviews faults and open items.
• Coordinates with stakeholders to route work to the right people.
• Manages databases, evaluates data, and prioritizes queue work.
• Reviews reports on equipment and escalates issues.

Conocimientos

Data management

Panel methodology

Stakeholder communication

Leadership

Matrix organization

Educación

Bachelor's Degree or equivalent experience

Descripción del empleo

Nielsen is seeking a Sample Manager in Mexico to oversee sample management, workflow optimization, and market analysis. The role combines data analysis, reporting, and cross-functional collaboration to ensure high-quality samples for research panels.

You will work with Product, Engineering, and Data Science teams to optimize processes, monitor KPIs, and drive improvements in sample quality and efficiency. This position is suited for professionals with strong communication and leadership skills.