Sample Manager - Data-Driven Operations & Market Insights

Nielsen-2ede5b8f; Región Centro; Presencial; MXN 350.000 - 550.000; Jornada completa

Descripción de la vacante

Nielsen is seeking a Sample Manager to oversee sample management, workflow optimization, and market analysis within a dynamic research setting. You will lead cross-functional teams to assign samples by market demographics, monitor KPIs, and ensure data quality across the sample lifecycle.

The role emphasizes collaboration with Product, Engineering, and Data Science teams and requires strong communication and leadership abilities in a fast-paced environment.

Formación

• Bachelor's Degree or equivalent experience.
• 2-3 years of successful leadership experience.
• Knowledge of panel methodology and media industry.
• Strong leadership and interpersonal skills.
• Outstanding oral and written communication skills.
• Ability to analyze & manage data in a rapidly changing environment.
• Proven record of being able to lead within a matrix organization.

Responsabilidades

• Analyzing operating measures and shares analysis with stakeholders.
• Provides information and meets regularly with management to assist in development of operating plans.
• Analyzes priorities. Assigns all sample to meet market demographic needs. Responsible for all aspects of spec and sample assignment.
• Manages sample turnover and lifecycle.
• Monitors Basic Rate, Demographic Representation, Installed Count, In Tabs, SPI, and works to improve. Continually looking to improve sample quality.
• Communicates needs to Panel Teams.
• Works cross functionally with Product, Engineering and Data Science Teams
• Analyze market level performance of KPIs by reviewing technical and compliance faults and open work items
• Partner with stakeholders to ensure the right work goes to the right people
• Manage data bases, evaluate data, extract panelist level data and prioritize work in call queue based on staffing capacity and best time to contact
• Evaluate status conditions and modification to sample to ensure quality
• Review reports regarding equipment and escalate as necessary
• Partner with Technology partners and develop system enhancements to automation of the call queue as well as improve performance and productivity
• Perform UAT and smoke testing as needed

Conocimientos

Leadership experience

Communication skills

Data analysis

Matrix organization experience

Interpersonal skills

Problem solving

Educación

Bachelor's Degree or equivalent experience

Descripción del empleo

Nielsen is seeking a Sample Manager to oversee sample management, workflow optimization, and market analysis within a dynamic research setting. You will lead cross-functional teams to assign samples by market demographics, monitor KPIs, and ensure data quality across the sample lifecycle.

The role emphasizes collaboration with Product, Engineering, and Data Science teams and requires strong communication and leadership abilities in a fast-paced environment.