Salesforce & Enterprise Application Administrator

Neostella; Región Centro; On-site; MXN 60,000 - 80,000; Full time

Job summary

A technology solutions provider in Mexico is seeking a Salesforce & Enterprise Application Administrator to manage their Salesforce environment. The role involves configuring Salesforce, maintaining integrations, and developing training sessions for users. With a focus on business process improvements, the ideal candidate will have 3+ years of experience in Salesforce Administration, alongside certifications. This position supports seamless operations in a fast-paced environment and offers a full-time employment opportunity.

Qualifications

• 3+ years of Salesforce Administration experience.
• Experience managing additional SaaS enterprise applications.
• Strong understanding of data management and system integrations.

Responsibilities

• Manage and maintain the Salesforce environment including user setup.
• Configure and customize Salesforce objects, automation, validation rules.
• Partner with business stakeholders to assess needs and implement enhancements.

Skills

Salesforce Administration

Data management

Problem-solving

Communication

Collaboration

Education

Salesforce Administrator Certification

Additional Salesforce Certifications

Tools

NetSuite

HubSpot

Zendesk

Jira

Celigo

Workato

Job description

1 day ago Be among the first 25 applicants

At Neostella, we take a customer-centric approach and use cutting-edge technologies to deliver solutions to meet the unique needs of our clients' business. Our offerings include Neodeluxe Legal Solutions, Work-Relay process and workflow solutions for Salesforce, Robotic Process Automation, and Application Integration. In order to continue our growth, we are seeking a Salesforce & Enterprise Application Administrator! The ideal candidate will be responsible for managing, configuring, and optimizing our mature Salesforce instance, as well as overseeing related critical enterprise applications. This role is integral to ensuring seamless operations, driving business process improvements, and supporting cross-functional teams with technology solutions that enable growth and efficiency in a fast-paced environment. Curious what your day would look like as a Salesforce & Enterprise Application Administrator? Check out the details below!

Key Responsibilities

• Manage and maintain the Salesforce environment, including user setup, security, reports, dashboards, and data integrity.
• Configure and customize Salesforce objects, fields, automation, validation rules, and page layouts.
• Manage Salesforce integrations with third-party applications and tools.
• Stay current with Salesforce releases, features, and best practices, and proactively recommend improvements.
• Oversee, configure, and maintain additional enterprise applications (e.g., ERP, CPQ, marketing automation, and other SaaS platforms).
• Evaluate and optimize system integrations, ensuring data flows seamlessly between applications.
• Partner with business stakeholders to assess needs, implement enhancements, and ensure user adoption.
• Develop and deliver end-user training sessions, knowledge base articles, and documentation.
• Participate in technology roadmap discussions to align enterprise applications with business goals.
• Ensure compliance with data security and governance standards across all systems.

At Neostella, we take a customer-centric approach and use cutting-edge technologies to deliver solutions to meet the unique needs of our clients' business. Our offerings include Neodeluxe Legal Solutions, Work-Relay process and workflow solutions for Salesforce, Robotic Process Automation, and Application Integration. In order to continue our growth, we are seeking a Salesforce & Enterprise Application Administrator! The ideal candidate will be responsible for managing, configuring, and optimizing our mature Salesforce instance, as well as overseeing related critical enterprise applications. This role is integral to ensuring seamless operations, driving business process improvements, and supporting cross-functional teams with technology solutions that enable growth and efficiency in a fast-paced environment. Curious what your day would look like as a Salesforce & Enterprise Application Administrator? Check out the details below!

Key Responsibilities

• Manage and maintain the Salesforce environment, including user setup, security, reports, dashboards, and data integrity.
• Configure and customize Salesforce objects, fields, automation, validation rules, and page layouts.
• Manage Salesforce integrations with third-party applications and tools.
• Stay current with Salesforce releases, features, and best practices, and proactively recommend improvements.
• Oversee, configure, and maintain additional enterprise applications (e.g., ERP, CPQ, marketing automation, and other SaaS platforms).
• Evaluate and optimize system integrations, ensuring data flows seamlessly between applications.
• Partner with business stakeholders to assess needs, implement enhancements, and ensure user adoption.
• Develop and deliver end-user training sessions, knowledge base articles, and documentation.
• Participate in technology roadmap discussions to align enterprise applications with business goals.
• Ensure compliance with data security and governance standards across all systems.

Requirement

• 3+ years of Salesforce Administration experience
• Experience managing additional SaaS enterprise applications (ERP, marketing automation, etc.)
• Salesforce Certification (Administrator required; additional Developer, Consultant, or Architect certifications preferred)
• Strong understanding of data management, reporting, and system integrations.
• Proven ability to translate business requirements into technical solutions.
• Excellent problem-solving skills, attention to detail, and the ability to manage multiple priorities and deadlines.
• Strong communication and collaboration skills for working with both technical and non-technical teams.

Preferred

• Experience with NetSuite, HubSpot, Zendesk, Jira.
• Experience with middleware/integration tools (e.g., Celigo, Workato).
• Basic knowledge of data migration tools and APIs.
• Familiarity with IT project management methodologies (Agile, Scrum, etc.).
• Exposure to cybersecurity and compliance best practices (e.g., SOC 2, GDPR).

Seniority level

• Mid-Senior level

Employment type

• Full-time

Job function

• Information Technology

Industries

• Technology, Information and Internet

Referrals increase your chances of interviewing at Neostella by 2x