Salesforce Platform Developer

OpsArmy; Monterrey; A distancia; MXN 600.000 - 900.000; Jornada completa

Descripción de la vacante

OpsArmy in Monterrey, Mexico, is seeking a Salesforce Platform Developer with strong expertise in Salesforce administration, configuration, data management, and CRM process improvement.

The role emphasizes cleaning data, standardizing CRM structures, configuring Salesforce functionality, and maintaining accurate sales data while supporting revenue operations and ICP structures.

Formación

• Strong hands-on Salesforce expertise is required.
• Solid understanding of Salesforce fundamentals: objects, reporting, data management, and hygiene.
• Advanced proficiency in Microsoft Excel or Google Sheets.
• Strong analytical problem-solving skills and high attention to detail.
• Ability to follow structured processes and document workflows clearly.

Responsabilidades

• Audit, maintain, and clean Salesforce data across accounts, contacts, and opportunities.
• Identify and resolve duplicates, incomplete, and inconsistent records.
• Standardize fields, naming conventions, data structures, and pipeline information.
• Configure Salesforce objects, fields, workflows, and related CRM functionality.
• Support CRM processes, segmentation, ICP structures, dashboards, and reports.
• Assist with revenue and GTM operations, forecasting, and revenue planning workflows.
• Create and maintain SOPs and documentation for CRM processes and workflows.

Conocimientos

Salesforce expertise

Data management

CRM processes

Excel/Sheets

Remote work capability

Herramientas

Salesforce

Zapier

Clay

Microsoft Excel

Descripción del empleo

Salesforce Platform Developer

Position Type: Full-Time
Schedule: 40 hours per week, Monday–Friday
Time Zone: Eastern Time (ET)
Location: Remote

About the Role

We are seeking a highly skilled Salesforce Platform Developer with strong technical expertise in Salesforce administration, configuration, data management, and CRM process improvement.

The ideal candidate has hands‑on experience working extensively in Salesforce and is comfortable managing complex datasets, improving CRM processes, configuring Salesforce functionality, and maintaining accurate, reliable sales data.

This role requires strong Salesforce expertise, technical proficiency, attention to detail, and the ability to work within structured processes.

Key Responsibilities

Salesforce Data Management & Cleanup

• Audit, maintain, and clean Salesforce data, including accounts, contacts, and opportunities.
• Identify and resolve duplicate, incomplete, and inconsistent records.
• Standardize fields, naming conventions, data structures, and pipeline information.
• Support CRM consolidation, migration, and data cleanup initiatives.
• Maintain data accuracy and integrity across Salesforce.

CRM Configuration & Process Implementation

• Configure Salesforce objects, fields, workflows, and related CRM functionality.
• Implement and maintain CRM processes based on defined business requirements.
• Support customer segmentation and Ideal Customer Profile (ICP) structures.
• Improve pipeline management, reporting, and data quality processes.
• Troubleshoot Salesforce-related issues and recommend practical solutions.

Revenue & GTM Operations Support

• Support revenue and go‑to‑market (GTM) operational processes.
• Assist with reporting, forecasting, and revenue planning workflows.
• Build and maintain Salesforce dashboards and operational reports.
• Help improve CRM processes to support accurate and reliable revenue data.
• Collaborate with relevant teams to identify opportunities for process improvement.

Documentation & Operational Support

• Create and maintain documentation and SOPs for CRM processes and workflows.
• Promote consistent Salesforce usage and data‑management practices.
• Follow established procedures while identifying opportunities to improve efficiency.
• Support ad hoc CRM, sales operations, and RevOps initiatives as needed.

Required Qualifications

• Strong hands‑on Salesforce expertise is required.
• Solid understanding of Salesforce fundamentals, including objects, reporting, data management, and data hygiene.
• Advanced proficiency in Microsoft Excel or Google Sheets.
• Strong technical and analytical problem‑solving skills.
• High attention to detail and accuracy when working with large datasets.
• Ability to follow structured processes and document workflows clearly.
• Strong organizational and communication skills.
• Ability to work independently in a remote environment.

Preferred Qualifications

• Experience in Revenue Operations (RevOps) or Go‑to‑Market (GTM) Operations.
• Experience supporting sales or revenue teams in a high‑growth environment.
• Experience with CRM migrations, consolidations, or integrations.
• Familiarity with automation and workflow tools such as Zapier, Clay, or similar platforms.
• Experience developing or improving CRM processes and reporting frameworks.

What We're Looking For

We're looking for someone who is highly proficient in Salesforce, technically capable, detail-oriented, and comfortable working with data and CRM processes. The successful candidate should be able to take ownership of Salesforce‑related tasks, identify data or process issues, and implement practical solutions while maintaining accuracy and consistency.