Salesforce Developer

Pavago; Estado de México; Presencial; MXN 334.800 - 558.000; Jornada completa

Descripción de la vacante

A telecommunications organization is looking for an experienced Salesforce Developer/Admin to manage and enhance their Salesforce environment. You will handle day-to-day administration, technical development, and integrations to ensure operational efficiency and data integrity. The ideal candidate should have 3–5 years of Salesforce experience and skills in API integrations and reporting. This role offers an opportunity to collaborate across Sales, Marketing, and Operations to build scalable solutions.

Formación

• 3–5+ years of Salesforce Administration experience.
• Strong understanding of Salesforce data model and security architecture.
• Proven ability to build and optimize reports and dashboards.

Responsabilidades

• Manage day-to-day Salesforce administration including user setup and permissions.
• Build and maintain custom objects, fields, and automation.
• Integrate Salesforce with third-party systems.

Conocimientos

Salesforce Administration

Data integrity

API integrations

Report generation

Problem-solving

Herramientas

Sales Cloud

Service Cloud

Marketing Cloud

Apex

Descripción del empleo

We’re hiring an experienced Salesforce Developer/Admin to own and enhance our Salesforce environment in a growing telecommunications organization.

This role combines hands‑on administration, technical development, integrations, and cross-functional collaboration to ensure Salesforce drives operational efficiency, data integrity, and business growth.

You will work closely with Sales, Marketing, and Operations teams to build scalable solutions that support company-wide performance.

What You’ll Own

• Manage day-to-day Salesforce administration including user setup, profiles, roles, permissions, and security settings.
• Maintain strong data integrity through data imports, exports, validation rules, and deduplication efforts.
• Generate, manage, and optimize reports, dashboards, and analytics for multiple departments.
• Provide end‑user support, troubleshoot issues, and conduct training sessions to ensure adoption.

Development & Customization

• Build and maintain custom objects, fields, validation rules, and automation.
• Develop Apex classes, triggers, and Lightning Web Components for advanced functionality.
• Implement and manage workflow automation using Flow to streamline business processes.
• Customize page layouts and enhance user experience within Lightning Experience.

Integration & Optimization

• Integrate Salesforce with third‑party systems including marketing automation, ERP, and billing platforms.
• Support API integrations to ensure seamless data flow across systems.
• Identify opportunities for system improvements and implement enhancements to improve performance and scalability.
• Support CI/CD processes and DevOps best practices for stable deployments.

Cross‑Functional Collaboration

• Gather business requirements and translate them into scalable technical solutions.
• Collaborate with Sales, Marketing, and Operations teams to deliver effective CRM solutions.
• Document system architecture, processes, and user manuals for reference and training purposes.

Must‑Have Experience & Skills

• 3–5+ years of Salesforce Administration experience.
• Strong understanding of Salesforce data model and security architecture.
• Proven ability to build and optimize reports and dashboards.
• Experience with third‑party integrations and API connectivity.
• Familiarity with Sales Cloud, Service Cloud, and Marketing Cloud or HubSpot integrations.
• Understanding of CI/CD processes and DevOps tools.
• Experience working in fast‑paced or startup environments preferred.

Core Competencies

• Excellent communication and interpersonal skills.
• Strong analytical thinking and problem‑solving abilities.
• Ability to work independently and in a collaborative team environment.
• Adaptable with a willingness to learn and grow with emerging technologies.

Key Metrics for Success

• Maintain high Salesforce system reliability and performance.
• Ensure clean, accurate, and well‑governed CRM data.
• Reduce manual processes through effective automation and workflow optimization.
• Successfully implement and maintain integrations across business systems.
• Improve reporting accuracy and cross‑departmental visibility.

Interview Process

• Initial Screening Call
• Technical Interview