Sales Training Specialist II

Milwaukee Tool; Miguel Hidalgo; On-site; MXN 180,000 - 320,000; Full time

Job summary

Milwaukee Tool is seeking a Sales Training - Specialist II to support learning experiences that increase key competency across the Sales function and drive behavior changes. It sits in the Sales Training team responsible for enhancing and executing training solutions that drive direct business impact across the Milwaukee Sales Organization.

You will support training programs focused on product training, onboarding and early career experiences; facilitate sessions, work with SMEs, and track

Qualifications

• 2–5 years of experience in Training and Development or Sales-related roles.
• Excellent interpersonal and communication skills, both written and verbal.
• Familiarity with CRM, Wrike, or a Learning Management System.
• Proficient in Microsoft Office Suite.
• Advanced English proficiency.

Responsibilities

• Support critical training programs for the Milwaukee Sales Organization, focusing on product training and onboarding.
• Identify opportunities to improve existing training solutions.
• Facilitate and lead training sessions and train-the-trainer events.
• Collaborate with SMEs to design and deploy training solutions.
• Assist with needs analyses and learning plans in the LMS.

Skills

Interpersonal skills

Customer service

Problem-solving

Verbal communication

Written communication

Attention to detail

Conflict-resolution

Education

Advanced English

Tools

Microsoft Teams

Excel

Word

PowerPoint

Job description

Sales Training is responsible for supporting learning experiences that increases key competency across the function and drives desired behavior changes. It is housed in the Sales Training team who is responsible for enhancing and executing training solutions that drive direct business impact across the Milwaukee Sales Organization.

Job Description

The Sales Training - Specialist II is responsible for supporting learning experiences that increases key competency across the function and drives desired behavior changes. It is housed in the Sales Training team who is responsible for enhancing and executing training solutions that drive direct business impact across the Milwaukee Sales Organization.

Duties and Responsibilities

• Supports critical training programs and solutions for the Milwaukee Sales Organization, focused on product training, onboarding, and early career experiences
• Identify opportunities to improve existing training solutions.
• Facilitate and/or lead courseload of sales training, including New Hire Jump Start, Red Culture Weeks, and train-the-trainer events
• Represent Sales Training on key project teams
• Partner with SMEs (Subject Matter Experts) across various functions to support the design and deployment of training solutions based on business needs - Partner with the T&D Shared Services to track and evaluate programs and courses
• Supports needs analyses for key audiences
• Supports learning plans and content in the Learning Management System 49

Knowledge & Application: Develops professional expertise, applies company policies and procedures to resolve a variety of issues. Determines a course of action based on guidelines and modifies processes and methods as required.

Complexity & Problem Solving: Works on problems of moderate scope which are often varied and routine where analysis of situations or data requires a review of a variety of factors. Exercises judgment within defined procedures and practices to determine appropriate action. Applies learned techniques and contributes to analysis and investigation to solve problems. Normally receives little instruction on day-to-day work, general instructions on new assignments.

Collaboration & Interaction: Builds productive internal/external working relationships to resolve mutual problems by collaborating on procedures or transactions. Focuses on providing standard professional advice and creating initial reports/analyzes for review by experienced team professionals.

Culture Expectations

Our Culture has long been shaped by "Cultural Expectations" that guide how we work, collaborate, set goals, and deliver results. These Expectations have been instrumental in making Milwaukee Tool a great place to work and the leader in the industry.

• User Focused, Solution Driven
• Candid - Extreme Ownership
• Disruptive Mindset
• Speed, Agility and Urgency
• One Team Mentality

Education and Experience Requirements

• 1. Level 2: Two (2) to five (5) years' experience in relevant work is optimal for success in the role (Training & Development, Sales, Marketing, Business, or relevant experience)
• 2. Proficient interpersonal, customer service, problem-solving, verbal, and written communication, attention to detail and conflict-resolution skills.
• 3. Skilled in Microsoft Office Suite - Microsoft Teams, Excel, Word, and PowerPoint
• 4. Experience using a content management system (i.e. CRM, Wrike, Learning Management System)
• 5.Advanced English

Milwaukee Tool is an equal opportunity employer.