Training & Learning Programs Coordinator

Byd México; Xico; On-site; MXN 300,000 - 420,000; Full time

Job summary

Milwaukee Tool is seeking a Sales Training support role focused on coordinating day-to-day training operations within the Shared Services team in Veracruz, MX. The role covers scheduling, materials, and event support to ensure successful training delivery.

You will collaborate with Talent to execute New Hire orientation, enable employees with necessary materials, and assist with LMS tasks and training champions. A strong emphasis on communication and customer service is essential.

Qualifications

• Exceptional interpersonal, customer service, problem-solving, verbal, and written communication, attention to detail and conflict-resolution skills.
• No prior experience required to excel in this role.
• Proficiency with Microsoft Office tools (Teams, Excel, Word, PowerPoint) is a plus.

Responsibilities

• Execute day-to-day tasks for the training and development function including scheduling, resourcing and support management.
• Partner with the Talent Organization to support New Hire orientation and equip new hires with materials.
• Support in-person and virtual training events by preparing materials, coordinating technology, catering, and room setup.
• Oversee training rooms, maintain schedules and inventory, and handle facility-related work orders.
• Provide technical support within the LMS, including creating courses and tracking attendance.

Skills

Interpersonal skills

Customer service

Problem solving

Verbal communication

Written communication

Attention to detail

Conflict resolution

Tools

Microsoft Teams

Excel

Word

PowerPoint

Job description

Milwaukee Tool is seeking a Sales Training support role focused on coordinating day-to-day training operations within the Shared Services team in Veracruz, MX. The role covers scheduling, materials, and event support to ensure successful training delivery.

You will collaborate with Talent to execute New Hire orientation, enable employees with necessary materials, and assist with LMS tasks and training champions. A strong emphasis on communication and customer service is essential.