Sales Technology Analyst: Optimize Outreach & CRM

American Express Global Business Travel; México; A distancia; MXN 600.000 - 800.000; Jornada completa

Descripción de la vacante

American Express Global Business Travel in Mexico is seeking a Sales Technology Analyst to manage and optimize our go-to-market tech stack. You’ll administer Outreach.io, Gong, and LinkedIn Sales Navigator, ensuring teams have reliable tools to drive pipeline and revenue growth.

They seek proactive, analytical professionals with CRM experience and the ability to translate data into actionable insights while onboarding new users and improving processes across Sales, SDRs, and Marketing.

Formación

• 2–4 years of experience in Revenue Operations, Sales Operations, Marketing Operations, or a related role.
• Hands-on experience with at least one sales engagement platform; Outreach.io preferred.
• Experience with Gong and LinkedIn Sales Navigator is advantageous.
• Strong analytical skills to translate data into actionable insights.
• Solid CRM experience (Salesforce or HubSpot) and capability to handle integrations.

Responsabilidades

• Serve as administrator for Outreach.io, Gong, and LinkedIn Sales Navigator with provisioning and permissions.
• Optimize Outreach sequences, templates, and mailboxes with Sales and Marketing partners.
• Manage seat distribution and CRM integration workflows with prospecting processes.
• Ensure platform health, resolve user issues, and act as escalation point.
• Onboard new reps to Outreach, Gong, and LinkedIn Sales Navigator.
• Create documentation, playbooks, and training for platforms.
• Build and maintain outbound reports and call/meeting analytics.
• Analyze usage data to identify gaps and suggest improvements.
• Translate platform data into actionable insights for stakeholders.

Conocimientos

Sales operations

CRM knowledge

Data analysis

Cross-functional collaboration

Herramientas

Outreach.io

Gong

LinkedIn Sales Navigator

Descripción del empleo

American Express Global Business Travel in Mexico is seeking a Sales Technology Analyst to manage and optimize our go-to-market tech stack. You’ll administer Outreach.io, Gong, and LinkedIn Sales Navigator, ensuring teams have reliable tools to drive pipeline and revenue growth.

They seek proactive, analytical professionals with CRM experience and the ability to translate data into actionable insights while onboarding new users and improving processes across Sales, SDRs, and Marketing.