Sales Specialist

Villa del Palmar at the Islands of Loreto; Loreto; Presencial; MXN 300.000 - 540.000; Jornada completa

Descripción de la vacante

Villa del Palmar at the Islands of Loreto, a luxury beachfront resort, seeks a Sales Specialist to present vacation ownership products to prospective members and conduct tailored on-site presentations, guiding guests from first contact to close.

The role emphasizes building rapport, identifying needs, explaining financial options, maintaining accurate records, following up with leads, and collaborating with resort teams to exceed sales targets while upholding ethical standards.

Formación

• Strong communication and presentation skills essential.
• Proven customer service and relationship-building abilities.
• Experience in sales with prospecting, negotiation and closing.
• Experience in training or mentoring peers on sales techniques and product knowledge.
• Background in sales leadership is a plus.
• Prior experience in vacation ownership or luxury resort sales preferred.
• Fluency in English; Spanish language skills strongly preferred.
• Basic proficiency with CRM systems and standard office software.
• High school diploma or equivalent; post-secondary education in business/hospitality is a plus.

Responsabilidades

• Present vacation ownership products to prospective members and conduct tailored on-site sales presentations.
• Guide guests through the full sales cycle from initial contact to closing.
• Engage with guests on property, build rapport, identify needs and explain product benefits and financing options.
• Maintain accurate records of interactions and contracts; follow up with leads.
• Collaborate with resort teams to enhance the guest experience and support sales targets.
• Consistently meet or exceed sales performance targets while adhering to ethical and regulatory standards.

Conocimientos

Communication skills

Customer Service

Sales skills

Sales training

Leadership in sales

Vacation ownership sales

Bilingual English/Spanish

CRM proficiency

Education: high school or higher

Educación

High School Diploma

Business/Marketing/Hospitality degree

Herramientas

CRM systems

MS Office

Descripción del empleo

Company Description

Villa del Palmar at the Islands of Loreto is a luxury beachfront resort located near the town of Loreto in Baja California Sur, Mexico, in a region recognized for its natural beauty and "magical" character. The resort is set within a protected National Park and features the Danzante Bay 18-hole golf course designed by Rees Jones, regarded as one of the top courses globally. Team members enjoy an exceptional quality of life in a pristine environment that attracts guests seeking high-end vacation experiences. The resort is expanding its vacation ownership division and seeking sales professionals who can thrive in a dynamic, guest-focused setting.

Role Description

This is a full-time, on-site Sales Specialist role based in Cabo San Lucas, BCS. The Sales Specialist will present vacation ownership products to prospective members, conduct tailored sales presentations, and guide guests through the full sales cycle from initial contact to closing. Daily tasks include engaging with guests on property, building rapport, identifying needs, explaining product benefits and financial options, and maintaining accurate records of interactions and contracts. The role also involves following up with leads, collaborating with resort teams to enhance the guest experience, and consistently meeting or exceeding sales performance targets while adhering to ethical and regulatory standards.

Qualifications

• Strong Communication skills, including clear presentation abilities and active listening.
• Excellent Customer Service skills, with a focus on building trust, empathy, and long-term relationships.
• Proven Sales skills, including prospecting, negotiation, and closing in a target-driven environment.
• Experience in Training or mentoring peers on sales techniques and product knowledge.
• Background in Sales Management or leadership within a sales team is an advantage.
• Prior experience in vacation ownership, hospitality, or luxury resort sales preferred.
• Ability to work on-site, adapt to a fast-paced environment, and maintain professionalism with diverse guests.
• Fluency in English; Spanish language skills strongly preferred.
• Basic proficiency with CRM systems and standard office software.
• High school diploma or equivalent required; post-secondary education in business, marketing, or hospitality is a plus.