Sales Executive

Hyatt Vacation Ownership; Cabo San Lucas; Presencial; MXN 250.000 - 380.000; Jornada completa

Descripción de la vacante

Hyatt Vacation Ownership in Cabo San Lucas seeks a Sales Executive to present and involve guests in becoming owners of the finest vacation experience. You will greet guests, use approved presentations, and work to meet daily targets during 7am–4pm.

The ideal candidate is bilingual English/Spanish, delivers superb customer service, and can build loyalty while collaborating with the team to close deals and participate in ongoing training.

Formación

• Bilingual fluency in English and Spanish.
• Availability to work flexible schedules.
• Experience in Vacation Ownership sales is preferred.
• Exceptional customer service and communication skills.
• Proven ability to persuade and close sales.
• Strong teamwork and ethical work standards.

Responsabilidades

• Present ownership opportunities to guests and obtain commitment to purchase.
• Greet guests professionally and adhere to dress and grooming standards.
• Use approved presentations and materials to inform guests about products.
• Meet individual performance targets and contribute to site goals.
• Attend required training and stay knowledgeable about products and competitors.
• Discuss terms, incentives, and pricing with customers and close sales.

Conocimientos

Bilingual fluency English-Spanish

Sales ability

Customer service excellence

Flexible schedules

Building customer loyalty

Teamwork/Collaboration

Lead by example

Closing deals

Descripción del empleo

PRINCIPAL OBJECTIVE OF POSITION

The purpose of the Sales Executive position is to present and involve our guest in the opportunity to become an owner of the finest vacation experience.

Major Duties And Responsibilities

• Prepares each day to meet guests as a professional sales representative through proper dress and grooming.
• Adheres to standard work hours 7am – 4pm.
• Greets each guest in a warm and friendly manner as specified during initial meeting.
• Uses approved presentation and support materials effectively and exclusively.
• Achieves individual established performance guidelines within established time frames. Contributes to achieving overall site VPG, closing percentage at budget levels, as set by management.
• Provides customer service to guest as specified in training and direction of management.
• Maintains the highest level of company/competition product knowledge by attending all required training sessions.
• Adheres to all established policies and procedures, and position requirements for licensures, certifications, etc.
• Discusses terms and conditions, incentives, points, and product pricing with customers.
• Effectively gains commitment from guest to purchase.
• Completes demo and assessment rides on a regular basis with team leaders & sales managers for the purpose of providing effective coaching and motivation to improve. Models and reinforces effective sales and customer service practices, behaviors, and results.
• Participates in staff meeting and attends other meetings, such as seminars and training as required.

Qualifications/Competencies

• Bilingual fluency (English-Spanish), availability to work flexible schedules and Vacation Ownership Sales Experience.
• Exceptional customer service orientation and positive disposition, excellent verbal/written skills and work standards, multitasking, follow-up, building business partnerships, attention to details, thriving on ambiguity, openness to differences.
• Sales Ability/Persuasiveness
• Work Standards
• Building Customer Loyalty
• Teamwork/Collaboration
• Lead by Example
• #imvwsm

Hyatt Vacation Ownership is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.