Sales Executive

Hyatt Hotels Corporation; Cabo San Lucas; Hybrid; MXN 851,000 - 1,276,000; Full time

Job summary

Hyatt Vacation Ownership is seeking a Sales Executive at Thompson Central Park New York to present vacation ownership opportunities to guests and guide them through the purchase process.

You will greet guests, conduct product demos, and maintain high standards of customer service while working toward individual sales targets in a fast-paced environment.

Qualifications

• Bilingual English-Spanish required with flexible schedules.
• Vacation Ownership sales experience preferred.
• Exceptional customer service orientation and positive disposition.
• Strong verbal and written communication, multitasking, and follow-up skills.
• Ability to build business partnerships and attention to detail.

Responsibilities

• Greet guests professionally and present products using approved materials.
• Adhere to standard work hours 7am–4pm.
• Explain terms, incentives, and pricing to guests.
• Achieve individual performance targets and contribute to site goals.
• Provide customer service per training and management direction.
• Attend required trainings and meetings; participate in coaching sessions.
• Demos and assessments with leadership to improve sales performance.

Skills

Bilingual English-Spanish

Vacation Ownership Sales

Customer service

Multitasking

Follow-up

Partnership building

Attention to detail

Ambiguity tolerance

Teamwork

Lead by example

Sales ability

Job description

Close Inclusive Collection Job Postings Notification

Principal Objective Of Position

The purpose of the Sales Executive position is to present and involve our guest in the opportunity to become an owner of the finest vacation experience.

Major Duties And Responsibilities

• Prepares each day to meet guests as a professional sales representative through proper dress and grooming.
• Adheres to standard work hours 7am – 4pm.
• Greets each guest in a warm and friendly manner as specified during initial meeting.
• Uses approved presentation and support materials effectively and exclusively.
• Achieves individual established performance guidelines within established time frames. Contributes to achieving overall site VPG, closing percentage at budget levels, as set by management.
• Provides customer service to guest as specified in training and direction of management.
• Maintains the highest level of company/competition product knowledge by attending all required training sessions.
• Adheres to all established policies and procedures, and position requirements for licensures, certifications, etc.
• Discusses terms and conditions, incentives, points, and product pricing with customers.
• Effectively gains commitment from guest to purchase.
• Completes demo and assessment rides on a regular basis with team leaders & sales managers for the purpose of providing effective coaching and motivation to improve. Models and reinforces effective sales and customer service practices, behaviors, and results.
• Participates in staff meeting and attends other meetings, such as seminars and training as required.

Qualifications/Competencies

Bilingual fluency (English-Spanish), availability to work flexible schedules and Vacation Ownership Sales Experience.Exceptional customer service orientation and positive disposition, excellent verbal/written skills and work standards, multitasking, follow-up, building business partnerships, attention to details, thriving on ambiguity, openness to differences.Sales Ability/PersuasivenessWork StandardsBuilding Customer LoyaltyTeamwork/CollaborationLead by Example

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Hyatt Vacation Ownership is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.

This position is at a location where Hyatt is not the employer. The employer of individuals working at this hotel may be a third-party management company that is responsible for all employment benefits and obligations at this location.

Thompson Central Park New York | New York City , NY , US

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