Sales Enablement & Distributor Support

Castrol

Tlalnepantla

On-site

MXN 240,000 - 360,000

Full time

45 hours ago

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Job summary

Castrol in Mexico is seeking a Sales Support Specialist based in Santa Fe to back our western U.S. distributor business. You will work with sales teams, distributors, and regional stakeholders to resolve customer needs and keep commercial data accurate.

You will use Salesforce, Excel, Power BI and Castrol Insights to support analysis, monitor performance, and help drive commercial decisions. Strong English communication and coordination across locations are essential.

Qualifications

Experience working with a CRM platform such as Salesforce.
Strong knowledge of Excel and Microsoft Office.
Experience with Power BI or similar reporting tools is an advantage.
Strong English communication skills for US-based stakeholders.

Responsibilities

Act as a key point of contact for sales teams and distributors, resolving day-to-day inquiries.
Support onboarding, account setup, and ongoing account maintenance.
Identify solutions for new and existing customers and navigate internal processes.
Ensure accurate execution of commercial activities, including pricing and communications.
Maintain customer and distributor information across systems and databases.
Use Salesforce, Excel, Power BI and Castrol Insights to support analysis and visibility.
Coordinate across internal teams to resolve issues and inform customers throughout the process.