Sales Account Manager

BackStretch; Región Centro; Presencial; MXN 873.362 - 1.222.707; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Competitive base salary

Uncapped commission structure

Benefits

Descripción de la vacante

BackStretch is looking for a Sales Account Manager based in Guadalajara. In this full-time role, you will assist in growing relationships with Multinational Companies, focusing on improving local representation and profitability.

The ideal candidate has experience in account management and sales, a strong knowledge of the Mexico market, and exceptional negotiation skills. The position requires onsite presence five days a week, with a competitive base salary plus benefits.

Formación

• Experience in account management, sales, or business development.
• Strong knowledge of the Mexico market and cross-border logistics/trade.
• Strong analytical skills with experience using KPIs and business metrics.

Responsabilidades

• Evaluate and identify opportunities for the company by working with US sellers.
• Negotiate mutually beneficial agreements with customers.
• Develop and implement SOPs for customer-specific requirements.
• Facilitate the MX annual business planning process.

Conocimientos

Account management

Sales

Negotiation skills

Analytical skills

Bilingual proficiency in English and Spanish

Descripción del empleo

Now is the time to join this transportation and logistics company in massive growth!

Why apply today?

• Room to actually grow — Over 60% of new hires say they joined for the growth, and they're not wrong. This company genuinely promotes from within, backs it up with real training, and gives you the tools to move up.
• Get rewarded for your effort — Competitive base salary plus an uncapped commission structure means your earning potential isn't decided for you. How far you go is largely up to you.
• Experience isn’t everything, energy matters — You don't need to have done it all before. If you bring the soft skills, the hustle, and a willingness to learn, this is a place that will meet you where you are and help you figure out the rest.
• A team that moves fast and builds real things — High energy, collaborative environment, and a product that's genuinely leading in the industry. It's the kind of place where you'll actually feel the work matters.

The company

A leading provider of transportation solutions. With cutting-edge technology at the center, we're revolutionizing the industry with our massive network and commitment to finding solutions for every challenge. We create more efficient ways for shippers and carriers to transport goods across North America.

The role

Sales Account Managers are responsible for assisting in bringing on new business from Multinational Companies, where decision makers are based outside of Mexico. They will also be responsible for improving and growing the relations of customers within their segments who require local representation.

What you'll do on a typical day

Business and Sales Management

• Evaluate and identify opportunities for the company by constantly working with the US sellers and sales enablement.
• Drive account profitability of the Mexico business through sales plan support and execution.
• Negotiate beyond price to create mutually beneficial agreements between customers and the company by adding Mexican Market expertise.
• Evaluate accounts to determine if they will be candidates for a MBCs or for a Mexico Sales Representative.
• Make strategic choices, identify trends, threats, and opportunities.
• Stay abreast of competition and industry trends that may impact Mexico customer’s value proposition
• Act as a point of escalation for local stakeholders when action plans and additional intervention is necessary.

Strategic Planning

Execute the following activities for the customers within the MBCs segment:

• Facilitate all aspects of the MX annual business planning process
• Business plan creations
• KPI scorecards and plan adjustments
• Determine the necessary resources to efficiently manage the Mexico business of the customers.
• Identify targeted solutions to satisfy customers short-term needs and long-term objectives with any possible Mexico freight solution.

Operations Management

• Develop, communicate, and implement SOPs as needed for customer’s specific requirements making sure that everything at the point of sale is correctly transmitted to the Operations team.
• Create thorough implementation plans, including account responsibilities in coordination with operations management
• Effectively communicate with internal and external contacts about any change in the market that could put in risk the strategy in place for that customer and realign resources if necessary.

What you need to succeed

• Experience in account management, sales, or business development.
• Strong knowledge of the Mexico market and cross-border logistics/trade.
• Proven ability to drive business growth, profitability, and strategic account planning.
• Excellent negotiation, relationship-building, and stakeholder management skills.
• Strong analytical skills with experience using KPIs and business metrics to make decisions.
• Ability to collaborate across sales, operations, and customer-facing teams.
• Effective communication, problem-solving, and escalation management skills.
• Bilingual English and Spanish proficiency preferred.

The Details

• Location: Full-time onsite in Guadalajara.
• Compensation: Strong base salary + benefits.
• Work environment: 5 days a week in-office. Hours are 8 AM–5 PM