Remote Salesforce Business Analyst: Process & Automation

Aviada Labs S.C. Aviada Labs is a registered trademark; Ciudad de México; Híbrido; MXN 800.000 - 1.200.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Competitive salary

100% salary registered at IMSS

30-day Christmas Bonus

Retirement and social security benefits

Private Medical Insurance

Life and Disability Insurance

12 vacation days

Gym membership sponsorship

Savings Fund with 100% company-match policy

Remote work flexibility

Descripción de la vacante

A forward-thinking technology company is seeking a Business Analyst – Salesforce to enhance operational excellence by optimizing the Salesforce platform. The role involves gathering detailed requirements, translating business needs, and collaborating closely with cross-functional teams. Ideal candidates should have 3-5 years of experience in business analysis, a solid understanding of Salesforce systems, and excellent communication skills to align with both technical and non-technical stakeholders, contributing towards empowering communities through technology.

Formación

• 3–5 years of experience as a Business Analyst or similar role supporting Salesforce CRM.
• Proven ability to translate business needs into user stories, process maps, and acceptance criteria.
• Strong understanding of Salesforce architecture, data model, and capabilities.

Responsabilidades

• Gather and document requirements from business stakeholders.
• Prioritize the Salesforce backlog based on business value.
• Collaborate with cross-functional teams to ensure solution delivery.
• Identify process inefficiencies and recommend improvements.

Conocimientos

Business analysis

Salesforce CRM

Agile methodologies

Communication skills

Documentation tools

Educación

Bachelor's degree in business, Information Systems, or related field

Herramientas

Jira

Confluence

Visio

Descripción del empleo

A forward-thinking technology company is seeking a Business Analyst – Salesforce to enhance operational excellence by optimizing the Salesforce platform. The role involves gathering detailed requirements, translating business needs, and collaborating closely with cross-functional teams. Ideal candidates should have 3-5 years of experience in business analysis, a solid understanding of Salesforce systems, and excellent communication skills to align with both technical and non-technical stakeholders, contributing towards empowering communities through technology.