Ride-Hailing Operations & Analytics Specialist

inDrive; Ciudad de México; Presencial; MXN 480.000 - 760.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Mentoring

Career consulting

Global Talent Exchange

Volunteer projects

Language courses

Descripción de la vacante

inDrive in Mexico City is seeking a Ride Hailing Specialist to evaluate key business metrics and turn insights into practical recommendations. You will coordinate cross-functional teams and oversee rollouts and initiatives, with a willingness to perform on-site operations and negotiate with external partners.

The ideal candidate has strong data analysis skills, experience with Tableau/Power BI, excellent communication, and proven ability to negotiate with stakeholders.

Formación

• Bachelor's degree in engineering, management, or a related field.
• Experience with analytics tools such as Tableau, Looker Studio, or Power BI.
• Ability to analyze large datasets and translate findings into operational improvements.
• Advanced English proficiency (C1+).

Responsabilidades

• Monitor and analyze core business KPIs daily to identify performance gaps and growth opportunities.
• Develop and test data-driven hypotheses to improve overall business performance.
• Gather, clean, and analyze data from various sources to generate actionable insights.
• Collaborate and negotiate new initiatives with internal and external stakeholders.
• Support the development and execution of local marketing strategies with cross-functional teams.
• Drive initiatives to improve customer satisfaction and retention by acting on feedback and service gaps.
• Conduct fieldwork, market research, and customer interviews to stay informed on local market dynamics.

Descripción del empleo

inDrive in Mexico City is seeking a Ride Hailing Specialist to evaluate key business metrics and turn insights into practical recommendations. You will coordinate cross-functional teams and oversee rollouts and initiatives, with a willingness to perform on-site operations and negotiate with external partners.

The ideal candidate has strong data analysis skills, experience with Tableau/Power BI, excellent communication, and proven ability to negotiate with stakeholders.