Revenue Manager

Viceroy Hotels and Resorts; San José del Cabo; Presencial; MXN 600.000 - 900.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Medical insurance

Descripción de la vacante

Viceroy Los Cabos in Mexico is seeking an experienced Revenue Manager to identify and maximize all potential revenue opportunities for the hotel. You will develop long- and short-term revenue strategies and oversee their execution to advance RevPAR market share.

The role requires analysis of revenue potential across transient and group segments, with strong proficiency in Excel and PowerPoint and experience with revenue management platforms.

Formación

• Minimum 4 years hotel experience in a management position.
• Familiar with revenue budgeting and segmentation strategies.
• Experience with revenue management platforms: One Yield, GRO, Hotelligence, Marsha, OnQ R&I.
• Proficient in Excel and PowerPoint.
• Excellent communication and leadership skills.

Responsabilidades

• Identify and maximize revenue opportunities for the hotel.
• Lead revenue management meetings and hotel strategy discussions.
• Able to analyze sales/revenue reports across hotels.
• Familiar with eSales/eTools and GDS systems.
• Maintain relationships with national accounts and key clients.

Conocimientos

Revenue management

Excel

PowerPoint

Strategic thinking

Leadership

Forecasting

GDS systems

OnQ R&I

Market analysis

Educación

Bachelor’s degree in Hospitality Management or related field

Herramientas

One Yield

GRO

Hotelligence

Marsha

OnQ R&I

Descripción del empleo

Location

Viceroy Los Cabos, Mexico

Viceroy Hotels & Resorts offers a fresh take on hospitality, centered on the richness of experiences and cultural connection. A leader in modern luxury, Viceroy is committed to creating unique, immersive experiences that allow guests to craft unforgettable narratives rooted in the authenticity of each destination. Viceroy’s portfolio of hotels and resorts can be found in a diverse array of breathtaking and inspiring locations including Los Cabos, Santa Monica, Chicago, Riviera Maya, Kopaonik, Snowmass, Washington D.C., St. Lucia, and Portugal’s Algarve, with a forthcoming resort in Sun Valley, Idaho slated to open in summer 2026.

Location

Viceroy Los Cabos, Mexico

Overview

The Revenue Manager is responsible for identifying and maximizing all potential revenue opportunities for the hotel. In today’s lodging environment, understanding channel and yield management is critical for maximizing revenues. The Revenue Manager is responsible for formulating long and short-term Revenue Management strategies and for overseeing their successful execution towards the advancement of RevPAR market share. This includes the analysis of revenue potential generated by the transient and group market segments as well as the market segmentation within transient and group.

We offer eligible employees a number of benefits to enhance their health and well-being:

• Group insurance, including medical, dental, vision and company-paid life insurance
• Paid time off
• Voluntary benefits including short term disability, long term disability, accident, life, critical illness and Flexible Spending Account
• Life enrichment benefits including hotel benefits, employee assistance program, leadership development program and more!

Responsibilities

• Minimum 4 years hotel experience in a management position
• Strategic, proactive leader willing to take risks
• Experience with Revenue Management platforms: One Yield, GRO, Hotelligence, Marsha, OnQ R&I
• Familiar with a hotel revenue budget and revenue segmentation strategies
• Able to provide hands‑on leadership to facilitate revenue meetings and hotel strategy meetings
• Strategic thinker with transient and group segments
• Able to analyze, understand and interpret sales/revenue reports for our hotels
• Familiar with eSales/eTools
• Familiar with rational pricing, local accounts, national accounts, RFP process and GDS systems
• Experience in PMS systems: OnQ and/or FOSSE
• Proficient in Excel and PowerPoint
• Able to actively participate and understand the sales effort of the hotels and establish relationships with the hotel’s key accounts national account directors
• Ability to identify problems and implement or recommend solutions
• Excellent verbal and written communication skills and the ability to work well across multiple hotels

Qualifications

• At least 2 years experience in the Revenue Management field as manager or senior analyst
• Bachelor’s degree or equivalent in Hotel or Hospitality Management or closely related field preferred
• In-Depth knowledge of all industry reports such as STR, Hotelligence, Market Vision, etc.
• Proficient in Microsoft Excel, Word, Power Point
• Ability to work quickly in a high-pressure & high stress environment
• Ability to communicate clearly both verbally and in writing
• Excellent time management skills
• Exceptional with details and follow up
• Flexible and long hours sometimes required.
• Maintain a warm and friendly demeanor at all times.
• Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner.
• Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests.
• Must be able to multitask and prioritize departmental functions to meet deadlines.
• Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner.
• Attend all hotel required meetings and trainings.
• Maintain high standards of personal appearance and grooming, which include wearing nametags.
• Maximize efforts towards productivity, identify problem areas and assist in implementing solutions.
• Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary.
• Must be able to understand and evaluate complex information, data, etc. from various sources to meet appropriate objectives.
• Must be able to maintain confidentiality of information.
• Perform other duties as requested by management

Benefits

We are pleased to offer a comprehensive and competitive benefits package designed to support your health, well-being, and financial future.

• Medical insurance, dental insurance, vision insurance, life insurance, short-term and long-term disability insurance 401(k) Retirement Plan with employer matching contributions
• Paid holidays
• Paid vacation
• Paid sick leave (provided in accordance with applicable law)
• Employee assistance program (EAP)
• Educational opportunities / Tuition reimbursement
• Paid jury duty leave, personal leave, medical leave, and military leave in accordance with applicable law

For Employees Based In Washington

• 8 paid holidays per year
• Up to 20 days of paid vacation per year, based on classification and length of service
• Paid Sick & Safe Time accrues at 1 hour for every 30 hours worked, with up to 72 hours of unused time carried over from one anniversary year to the next.

For Employees Based In Colorado

• 8 paid holidays per year; employees working in the City of Denver receive 64 hours of designated holiday time per calendar year
• Up to 20 days of paid vacation per year, based on classification and length of service
• 6 days or 48 hours of Paid Sick Leave per year, accrued at 1 hour for every 30 hours worked.

For Employees Based In California

• 8 paid holidays per year
• Up to 20 days of paid vacation per year, based on classification and length of service, capped at 1.5x annual accrual rate; non-supervisory employees working in the City of Los Angeles accrue up to 22 days of Compensated Time Off, based on length of service capped at 192 hours of combined PST and CTO.
• Paid Sick Time accrues at 1 hour for every 30 hours worked, unused time is carried over from one anniversary year to the next up to a maximum of 80 hours; employees working in the City of Los Angeles are provided 40 hours of Paid Sick Time annually on their anniversary, unused time is not carried over from one anniversary year to the next.

Please note that certain benefits described above for associates in Washington, Colorado, and California may vary for associates covered by a Collective Bargaining Agreement (“CBA”). For such associates, eligibility for and the terms and conditions of benefits are governed by the applicable CBA and any applicable plan documents, and may differ from the benefits described above. In the event of any conflict or inconsistency, the terms of the applicable CBA and governing plan documents will control, as applicable.

Posting Date

This job opening was posted on [ insert date ] and will remain open for at least 75 days.