Resort Floor Supervisor - Luxury Hotel

Four Seasons; La Manzanilla; On-site; MXN 360,000 - 480,000; Full time

Benefits offered by this job

Competitive salary

Excellent training and development

Employee discount for stays at any FS

Complimentary dry cleaning for staff

Complimentary employee meals

Access to fitness and wellness

Wellness initiatives

Job summary

Four Seasons Tamarindo, Mexico, seeks a Housekeeping Floor Supervisor to ensure guest rooms meet the highest standards. You will lead Room Attendants, inspect rooms, and ensure VIP requests are fulfilled, all while maintaining brand quality.

Requirements include a minimum of two years in a supervisory housekeeping role and fluency in English and Spanish. The role offers a competitive package with hotel benefits and growth opportunities.

Qualifications

• Minimum of two (2) years of experience in a supervisory role within Housekeeping in a luxury hotel, resort, or similar hospitality environment preferred.
• Fluency in both English and Spanish with excellent verbal and written communication skills.

Responsibilities

• Instruct Room Attendants to greet as many guests as possible by name.
• Supervise assigned Room Attendants and their designated work areas.
• Inspect all guest rooms (vacant and occupied) to ensure cleanliness standards are maintained and that all guest amenities and supplies are properly stocked.
• Carefully inspect all VIP and Special Attention rooms, ensuring that all special requests and amenities have been fulfilled.
• Review and follow up on Maintenance and Runner service orders.

Skills

Fluent English

Fluent Spanish

Leadership

Organizational skills

Problem-solving

Education

Technical degree

Hospitality/ Tourism/ Business Admin studies

Job description

Four Seasons Tamarindo, Mexico, seeks a Housekeeping Floor Supervisor to ensure guest rooms meet the highest standards. You will lead Room Attendants, inspect rooms, and ensure VIP requests are fulfilled, all while maintaining brand quality.

Requirements include a minimum of two years in a supervisory housekeeping role and fluency in English and Spanish. The role offers a competitive package with hotel benefits and growth opportunities.