Representante de Ventas de Tienda de Ropa de Marca

Placements24; Toluca; Hybrid; MXN 180,000 - 240,000; Full time

Benefits offered by this job

Employee discounts

Performance-based incentives

Career development

Job summary

WhatJobs Direct in Toluca, State of Mexico, seeks a dynamic Retail Sales Representative to join a vibrant team in a hybrid role blending in-store presence with remote engagement. You will greet customers, understand their needs, and provide tailored solutions to drive sales.

The ideal candidate will have retail or customer service experience, excellent communication skills, and a proactive, team-oriented attitude.

Qualifications

• Experience in retail sales or customer service is desirable.
• Excellent interpersonal and communication skills.
• Passion for fashion and retail with a proactive attitude.
• Ability to work independently and in a team.
• Flexibility for varied shifts including weekends.

Responsibilities

• Provide exceptional customer service and assist customers.
• Understand needs and recommend suitable products.
• Achieve sales targets through proactive engagement.
• Maintain store presentation and merchandising standards.
• Process transactions using the POS system accurately.
• Stay updated on product knowledge and promotions.
• Collaborate with team for smooth store operations.
• Handle inquiries and resolve issues promptly.
• Participate in inventory and stock receiving activities.
• Create an inviting atmosphere to encourage return visits.

Skills

Customer service

Communication

Retail sales

Teamwork

Flexibility

Education

High school diploma

Tools

POS systems

Job description

About the Role

Our client, WhatJobs Direct, is seeking a dynamic and customer-focused Retail Sales Representative to join their vibrant team in Toluca, State of Mexico . This role is crucial for enhancing the customer experience and driving sales within a fast-paced retail environment. You will be the face of our client's brand, engaging with customers, understanding their needs, and providing tailored solutions. The ideal candidate is passionate about retail, possesses excellent communication skills, and thrives in a collaborative setting. This position offers a hybrid work model, blending in-store presence with opportunities for remote engagement, ensuring a balanced and productive work life. Join us to build a rewarding career in the retail sector and contribute to the success of a leading company.

Key Responsibilities

• Provide exceptional customer service, greeting and assisting customers in a friendly and professional manner.
• Understand customer needs and recommend suitable products, ensuring a personalized shopping experience.
• Achieve and exceed individual and team sales targets through proactive engagement and effective sales techniques.
• Maintain store presentation standards, including merchandising, visual displays, and general tidiness.
• Process transactions accurately and efficiently using the point-of-sale system.
• Stay updated on product knowledge, promotions, and company policies.
• Collaborate with team members to ensure smooth store operations and a positive work environment.
• Handle customer inquiries and resolve any issues promptly and satisfactorily.
• Participate in inventory management activities, including stock counts and receiving merchandise.
• Contribute to creating an inviting atmosphere that encourages customers to return.

Requirements

• Proven experience in a retail sales or customer service role is highly desirable.
• Excellent interpersonal and communication skills, with the ability to build rapport with diverse customers.
• A genuine passion for fashion and retail, with a proactive and enthusiastic attitude.
• Ability to work effectively both independently and as part of a team.
• Flexibility to work varied shifts, including weekends and holidays, as required by store operations in Toluca .
• Basic mathematical skills for transaction processing and cash handling.
• A high school diploma or equivalent is preferred.
• Familiarity with point-of-sale (POS) systems is a plus.
• Reside in or be able to commute to Toluca, State of Mexico .
• Strong understanding of sales principles and customer service excellence.

Benefits

Our client offers a competitive salary and a comprehensive benefits package. This includes opportunities for professional development and career advancement within the company. You will be part of a supportive team environment, with regular training sessions to enhance your skills. Enjoy employee discounts on our client's products and access to performance-based incentives. This hybrid role allows for flexibility, combining valuable in-person interaction with the convenience of remote work on certain days. We believe in fostering talent and providing a platform for growth. Join our client and embark on a fulfilling career journey.