Consultor de Ventas y Producto

Placements24; Morelia; Hybrid; MXN 180,000 - 300,000; Full time

Benefits offered by this job

Health insurance

Paid time off

Product training

Job summary

Placements24 in Morelia, Michoacán, Mexico is seeking a knowledgeable Consultor de Ventas y Producto to join its retail team. The role blends on-site customer service with administrative tasks performed remotely.

You will engage customers, recommend products, demonstrate features, and help shoppers find ideal solutions while meeting sales goals and maintaining strong product knowledge. Fluency in Spanish and excellent communication are essential.

Qualifications

• Previous experience in sales or customer service, preferably in a retail environment.
• Excellent communication and interpersonal skills in Spanish.
• Strong product knowledge and a passion for learning about new items.
• Ability to explain complex product features in an understandable way.
• Proven ability to meet sales goals and provide excellent customer service.
• Familiarity with POS systems and basic computer skills.
• Ability to work flexible hours, including weekends and some holidays.
• Must be located in or able to commute to Morelia, Michoacán, MX for on-site duties.
• High school diploma or equivalent; further education or certifications are a plus.

Responsibilities

• Engage customers on the sales floor, understand their needs, and provide tailored product recommendations.
• Deliver detailed product information and demonstrations, highlighting key benefits and features.
• Achieve individual sales targets through effective consultation and relationship building.
• Maintain expert-level knowledge of all products, including new arrivals and promotions.
• Process sales transactions accurately using the point-of-sale (POS) system.
• Assist with visual merchandising to ensure products are displayed attractively and informatively.
• Handle customer inquiries and resolve issues efficiently and professionally.
• Contribute to inventory management tasks as needed, such as restocking and stock checks.
• Participate in team meetings and training sessions to enhance product and sales skills.
• Build and maintain customer loyalty through follow-up and personalized service.

Skills

Spanish language proficiency

Communication skills

Customer service

Education

High school diploma or equivalent

Tools

POS systems

Job description

About the Role

Our client is seeking a knowledgeable and customer-oriented Consultor de Ventas y Producto to join their retail team in Morelia, Michoacán, MX . This role is central to providing expert advice on products, understanding customer needs, and driving sales through exceptional service and product knowledge. The ideal candidate is passionate about retail, possesses strong communication skills, and enjoys helping customers find the perfect solutions. You will be responsible for engaging customers, demonstrating product features, and ensuring a positive and informative shopping experience. This hybrid position allows for dynamic client interaction on-site and flexible remote work for administrative tasks, offering a great balance. Join our client and become a key player in their retail success in the beautiful city of Morelia .

Key Responsibilities

• Engage customers on the sales floor, understand their needs, and provide tailored product recommendations.
• Deliver detailed product information and demonstrations, highlighting key benefits and features.
• Achieve individual sales targets through effective consultation and relationship building.
• Maintain expert-level knowledge of all products, including new arrivals and promotions.
• Process sales transactions accurately using the point-of-sale (POS) system.
• Assist with visual merchandising to ensure products are displayed attractively and informatively.
• Handle customer inquiries and resolve issues efficiently and professionally.
• Contribute to inventory management tasks as needed, such as restocking and stock checks.
• Participate in team meetings and training sessions to enhance product and sales skills.
• Build and maintain customer loyalty through follow-up and personalized service.

Requirements

• Previous experience in sales or customer service, preferably in a retail environment.
• Excellent communication and interpersonal skills in Spanish.
• Strong product knowledge and a passion for learning about new items.
• Ability to explain complex product features in an understandable way.
• Proven ability to meet sales goals and provide excellent customer service.
• Familiarity with POS systems and basic computer skills.
• Ability to work flexible hours, including weekends and some holidays.
• Must be located in or able to commute to Morelia, Michoacán, MX for on-site duties.
• High school diploma or equivalent; further education or certifications are a plus.

Benefits

• Our client offers a competitive salary, opportunities for commission, and a robust benefits package including health insurance and paid time off.
• You will receive ongoing product training and support to excel in your role.
• This position offers a clear path for career advancement within the retail industry.