Renewal Specialist: Cloud & AI Solutions

Oracle; Ciudad de México; On-site; MXN 300,000 - 460,000; Full time

Job summary

Oracle is seeking a Renewal Specialist in Mexico City to drive contract renewals for a portfolio of small to mid-sized customers. You will proactively manage renewal timelines, identify risks, and coordinate with sales to secure continued business.

In this role you will educate customers about contractual implications, forecast opportunities for your territory, and ensure accurate renewal activity across Oracle's portfolio while meeting productivity targets.

Responsibilities

• Renew contracts for small to medium customers in assigned territory.
• Educate customers on business practices and contractual implications.
• Ensure customer awareness and understanding of applicable elements of Oracle's portfolio.
• Meet productivity expectations on outbound calls for renewals.
• Manage exceptions for customers with issues that may delay or inhibit renewals.
• Identify and transfer leads to sales representatives for top-tier opportunities.
• Accurately forecast business targets and opportunities in territory.

Job description

Oracle is seeking a Renewal Specialist in Mexico City to drive contract renewals for a portfolio of small to mid-sized customers. You will proactively manage renewal timelines, identify risks, and coordinate with sales to secure continued business.

In this role you will educate customers about contractual implications, forecast opportunities for your territory, and ensure accurate renewal activity across Oracle's portfolio while meeting productivity targets.