Contracts Renewal Specialist – FBGIU

Oracle; México; On-site; MXN 300,000 - 420,000; Full time

Job summary

Oracle is seeking a renewal specialist to drive contract renewals for existing customers in a defined territory. You will manage timely renewals and educate customers on business practices and contractual implications.

You will forecast targets, coordinate with sales on opportunities, and transfer leads as needed. The role emphasizes outbound activity and accurate forecasting to support Oracle's AI and cloud solutions.

Responsibilities

• Responsible for timely renewals for small to medium-sized customers in assigned territory.
• Educate customers on business practices and any associated contractual implications.
• Ensure customer awareness and understanding of applicable elements of Oracle's portfolio.
• Meet productivity expectations on outbound calls for renewals.
• Manage exceptions for customers with issues that may delay or inhibit renewals.
• Identify and transfer leads to sales representatives for top-tier opportunities.
• Accurately forecast business targets and opportunities in territory.

Job description

Oracle is seeking a renewal specialist to drive contract renewals for existing customers in a defined territory. You will manage timely renewals and educate customers on business practices and contractual implications.

You will forecast targets, coordinate with sales on opportunities, and transfer leads as needed. The role emphasizes outbound activity and accurate forecasting to support Oracle's AI and cloud solutions.