Remote U.S. Tax Return Specialist (Form 1040)

Programming.com; Xico; A distancia; MXN 743.000 - 1.300.000; Jornada completa

Descripción de la vacante

Programming.com is seeking an experienced Tax Expert based in Mexico to support U.S. individual income tax preparation (Form 1040) and deliver exceptional customer service. This remote role requires hands-on experience and strong knowledge of U.S. taxation.

You will handle inquiries via video, phone, and chat, maintain accurate records, and assist with tax software such as Lacerte, ProSeries, Drake, or UltraTax. EA/CPA not required.

Formación

• Experience with U.S. individual income tax preparation (Form 1040).
• Strong knowledge of U.S. taxation concepts.
• Experience delivering customer support remotely.

Responsabilidades

• Handle customer inquiries via video, phone, and chat.
• Maintain accurate client tax records and documentation.
• Assist with tax software (Lacerte, ProSeries, Drake, UltraTax).

Conocimientos

U.S. tax knowledge

Customer service

Remote work capability

Video/Phone/Chat support

Herramientas

Lacerte

ProSeries

Drake

UltraTax

Descripción del empleo

Programming.com is seeking an experienced Tax Expert based in Mexico to support U.S. individual income tax preparation (Form 1040) and deliver exceptional customer service. This remote role requires hands-on experience and strong knowledge of U.S. taxation.

You will handle inquiries via video, phone, and chat, maintain accurate records, and assist with tax software such as Lacerte, ProSeries, Drake, or UltraTax. EA/CPA not required.