Remote Travel Concierge for Luxury Trips

Manatal

México

Remoto

MXN 905.000 - 1.176.000

Tempo pieno

4 giorni fa

Candidati tra i primi

Generatore di candidature

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Supera i filtri ATS

Vantaggi offerti da questo lavoro

Remote work

Travel perks

Training & development

Descrizione del lavoro

Prestige Travel Agency by Mich USA is seeking a Travel Customer Service Representative (Remote) to support clients from initial booking through post-trip follow-up, ensuring a seamless, personalized experience.

This role is ideal for detail-oriented, service-driven individuals passionate about travel, hospitality, and delivering exceptional customer experiences, with a 100% remote work environment and ongoing training.

Competenze

Excellent verbal and written communication skills.
Customer service experience in travel, hospitality, or related field preferred.
Detail-oriented and able to manage multiple requests.

Mansioni

Respond promptly and professionally to client inquiries via phone, email, and messaging platforms.
Assist with luxury and leisure travel bookings, including changes, cancellations, and special requests.
Provide accurate information regarding destinations, travel requirements, and agency policies.
Coordinate booking details and confirm itineraries to ensure accuracy and client satisfaction.
Proactively follow up with clients before and after travel to ensure a positive experience.
Address client concerns with empathy and solution-oriented thinking.
Maintain accurate documentation and update booking systems as required.