Remote Technical Solutions Engineer - Customer Success

Globallogic; Región Centro; Híbrido; MXN 900.000 - 1.300.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Major medical insurance

Descripción de la vacante

Globallogic Guadalajara is seeking an experienced Remote Customer Success Manager to join our distributed team. You will drive client success, coordinate with product and engineering, and ensure delivery excellence across digital transformation initiatives for our customers in Mexico and beyond.

The role requires deep technical fluency, strong communication with executive stakeholders, proficiency in SQL and Linux, and a proven track record in test engineering and software projects.

Formación

• 5+ years of experience as a technical subject matter expert in a customer-facing role (TAM, Solutions Engineer, Support, Consultant, etc.).
• Experience with Privileged Access Management or Privileged Access Security technologies.
• Ability to communicate complex technical concepts to both technical and executive audiences.

Conocimientos

Test engineering

Mobile testing

Privileged access

Communication

Time management

SQL

Windows

Linux

English

Herramientas

Maestro

Jira

Descripción del empleo

Globallogic Guadalajara is seeking an experienced Remote Customer Success Manager to join our distributed team. You will drive client success, coordinate with product and engineering, and ensure delivery excellence across digital transformation initiatives for our customers in Mexico and beyond.

The role requires deep technical fluency, strong communication with executive stakeholders, proficiency in SQL and Linux, and a proven track record in test engineering and software projects.