Remote ServiceNow Developer — Order Management & Automation

Zaelab; México; Remote; MXN 1,661,000 - 2,399,000; Full time

Benefits offered by this job

Unlimited Vacation/PTO

Full Health Benefits and 401k Plan (US

Remote-friendly

Parental Leave

Ongoing training

Job summary

Zaelab seeks a ServiceNow Developer to join our growing practice. Role focuses on configuring and supporting ServiceNow solutions for order management, order orchestration, fulfillment, and customer-facing processes.

The candidate will work with OM, SOM, TSM, CSM, and related products, collaborating with architects, analysts, and clients to translate business requirements into scalable ServiceNow solutions. Remote, distributed teams with ongoing training and certifications.

Qualifications

• 3+ years hands-on ServiceNow configuration or development experience.
• Experience with Flow Designer, workflows, client scripts, UI policies, and platform configuration.
• Experience with OM, SOM, TSM, CSM or other order-management ServiceNow products.
• Experience integrating ServiceNow with CRM, CPQ, ERP, billing, or fulfillment platforms.
• ServiceNow CSA or other certifications.

Responsibilities

• Configure and maintain ServiceNow solutions supporting order management, order fulfillment, and customer-facing business processes.
• Design and configure workflows, Flow Designer automations, business rules, UI policies, forms, and platform capabilities.
• Support implementations and enhancements involving OM, SOM, TSM, CSM, and related products.
• Collaborate with architects, analysts, developers, and stakeholders to translate requirements into scalable ServiceNow solutions.
• Configure integrations between ServiceNow and enterprise platforms such as CRM, CPQ, ERP, billing, and fulfillment systems.
• Participate in requirements gathering, solution design, testing, deployment, and production support activities.
• Troubleshoot and resolve configuration issues following best practices and governance standards.
• Contribute to Agile delivery teams through sprint planning, estimation, testing, and release activities.
• Create and maintain technical documentation for configurations, integrations, and processes.

Skills

ServiceNow

Flow Designer

Workflows

Agile

Client scripts

Tools

CSA Certification

Job description

Zaelab seeks a ServiceNow Developer to join our growing practice. Role focuses on configuring and supporting ServiceNow solutions for order management, order orchestration, fulfillment, and customer-facing processes.

The candidate will work with OM, SOM, TSM, CSM, and related products, collaborating with architects, analysts, and clients to translate business requirements into scalable ServiceNow solutions. Remote, distributed teams with ongoing training and certifications.