Remote Release Manager — Lead Seamless Go-Lives & Rollbacks

Zaelab; Monterrey; A distancia; MXN 600.000 - 1.100.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Unlimited PTO

Fully remote teams

Ongoing training

Descripción de la vacante

Zaelab is seeking a Release Manager to own the software release process for a key client engagement. You will bring structure, visibility, and predictability to how software moves into production, coordinating across engineering, QA, DevOps, and client teams to ensure releases are aligned and smoothly executed.

This role focuses on orchestration rather than hands-on development, requiring a calm, structured approach and clear runbooks, update communications, and risk mitigation across multiple

Formación

• 4+ years of experience in release management, delivery management, technical program management, or a similar role within software delivery.
• Hands-on experience managing production releases end to end, including planning, readiness, go/no-go, cutover, and rollback.
• Strong understanding of the SDLC, CI/CD concepts, deployment environments, and branching/versioning strategies.
• Experience coordinating across engineering, QA, DevOps, project teams, and external or client stakeholders.
• Strong written and verbal communication skills, with the ability to create clear runbooks, release updates, and executive-level summaries.
• A structured, calm approach to decision-making, particularly during high-pressure releases or production issues.
• Experience working with tools such as Jira, Confluence, release workflows, and delivery dashboards.
• Active use of AI tools to support release documentation, summarizing information, drafting communications, or improving workflows.

Responsabilidades

• Own the release calendar — Build and manage the release schedule across the engagement, coordinating dependencies, freeze windows, environments, and competing workstreams.
• Drive release readiness — Establish clear entry and exit criteria, facilitate go/no-go discussions, and ensure approvals across engineering, QA, security, and client teams.
• Lead cutover planning — Create detailed, actionable cutover plans with clear owners, timing, dependencies, and checkpoints; coordinate dry runs for high-risk releases.
• Ensure rollback readiness — Ensure releases have documented and tested rollback plans, with clear triggers and ownership before deployment.
• Keep stakeholders aligned — Own release communications before, during, and after deployment with appropriate detail for technical and leadership audiences.
• Identify and manage risk — Surface blockers early and present clear mitigation options.
• Improve how we release — Track performance, run retrospectives, and improve processes to ship reliably.
• Partner with DevOps — Understand deployment automation, environments, branching, and versioning; you won't build pipelines but must know their impact.

Conocimientos

Release management

Delivery coordination

Cross-functional leadership

Jira

AI tooling

Herramientas

Jira

Confluence

ServiceNow

Descripción del empleo

Zaelab is seeking a Release Manager to own the software release process for a key client engagement. You will bring structure, visibility, and predictability to how software moves into production, coordinating across engineering, QA, DevOps, and client teams to ensure releases are aligned and smoothly executed.

This role focuses on orchestration rather than hands-on development, requiring a calm, structured approach and clear runbooks, update communications, and risk mitigation across multiple