Remote Patient Services Specialist - Scheduling & Support

Resolv Global; Texcoco de Mora; Remote; MXN 180,000 - 240,000; Full time

Job summary

Resolv Global is seeking a Patient Services Representative to support a US-based healthcare organization in a fully remote role for candidates based in Mexico. You will assist patients with scheduling, respond to inquiries, and ensure accurate data entry while upholding privacy and security standards.

Strong English communication and prior customer service or call center experience are preferred. Paid training is provided to learn systems and expectations for the role.

Qualifications

• Strong English communication
• Prior customer service or call center experience

Responsibilities

• Assist patients with scheduling
• Answer general inquiries
• Data entry and privacy compliance

Skills

Strong English communication

Customer service experience

Job description

Resolv Global is seeking a Patient Services Representative to support a US-based healthcare organization in a fully remote role for candidates based in Mexico. You will assist patients with scheduling, respond to inquiries, and ensure accurate data entry while upholding privacy and security standards.

Strong English communication and prior customer service or call center experience are preferred. Paid training is provided to learn systems and expectations for the role.