Remote Patient Services & Scheduling Specialist

Resolv Global; Chihuahua; Remote; MXN 120,000 - 170,000; Full time

Job summary

Resolv Global is seeking a Patient Services Representative to support a US-based healthcare organization in a fully remote role for candidates based in Mexico. You will assist patients with scheduling, general inquiries, and data entry, while upholding privacy and security standards.

Strong English communication and prior customer service or call center experience are preferred. Paid training is provided to learn systems and expectations for the role.

Qualifications

• Strong English communication and prior customer service or call center experience preferred.

Responsibilities

• Assist patients with scheduling.
• Handle general inquiries.
• Perform data entry.
• Uphold privacy and security standards.

Skills

English communication

Customer service experience

Data entry

Job description

Resolv Global is seeking a Patient Services Representative to support a US-based healthcare organization in a fully remote role for candidates based in Mexico. You will assist patients with scheduling, general inquiries, and data entry, while upholding privacy and security standards.

Strong English communication and prior customer service or call center experience are preferred. Paid training is provided to learn systems and expectations for the role.