Remote Patient Services & Scheduling Specialist

Resolv Global; Veracruz; Remote; MXN 150,000 - 230,000; Full time

Job summary

Resolv Global is seeking a Patient Services Representative to support a US-based healthcare organization in a fully remote role for candidates based in Mexico. You will assist patients with scheduling, general inquiries, and data entry, while upholding privacy and security standards.

Strong English communication and prior customer service or call center experience are preferred. Paid training is provided to learn systems and expectations for the role.

Qualifications

• Strong English communication and prior customer service or call center experience are preferred.
• Privacy and security standards must be upheld.

Responsibilities

• Assist patients with scheduling and general inquiries.
• Perform data entry and maintain accurate patient information.
• Uphold privacy and security standards in handling patient data.

Skills

English communication

Customer service experience

Job description

Resolv Global is seeking a Patient Services Representative to support a US-based healthcare organization in a fully remote role for candidates based in Mexico. You will assist patients with scheduling, general inquiries, and data entry, while upholding privacy and security standards.

Strong English communication and prior customer service or call center experience are preferred. Paid training is provided to learn systems and expectations for the role.