Remote Patient Services & Scheduling Specialist

Resolv Global; Puebla de Zaragoza; Remote; MXN 167,000 - 290,000; Full time

Job summary

Resolv Global is seeking a Patient Services Representative to support a US-based healthcare organization in a fully remote role for candidates based in Mexico. You will assist patients with scheduling, general inquiries, and data entry while upholding privacy and security standards.

Strong English communication and prior customer service or call center experience are preferred. Paid training is provided to learn systems and expectations for the role.

Qualifications

• Strong English communication is preferred.
• Experience in customer service or call centers is preferred.

Responsibilities

• Assist patients with scheduling and general inquiries.
• Perform data entry and maintain patient records.
• Uphold privacy and security standards.

Skills

English communication

Customer service

Call center

Job description

Resolv Global is seeking a Patient Services Representative to support a US-based healthcare organization in a fully remote role for candidates based in Mexico. You will assist patients with scheduling, general inquiries, and data entry while upholding privacy and security standards.

Strong English communication and prior customer service or call center experience are preferred. Paid training is provided to learn systems and expectations for the role.