Remote Patient Services & Scheduling Specialist

Resolv Global; Tijuana; Remote; MXN 180,000 - 240,000; Full time

Job summary

Resolv Global is seeking a Patient Services Representative to support a US-based healthcare organization in a fully remote role for candidates based in Mexico. You will assist patients with scheduling, general inquiries, and data entry, while upholding privacy and security standards.

Strong English communication and prior customer service or call center experience are preferred. Paid training is provided to learn systems and expectations for the role.

Qualifications

• Proven customer service or call center experience preferred.
• Excellent English communication skills required.
• Ability to handle sensitive patient information securely.

Responsibilities

• Assist patients with scheduling appointments and general inquiries.
• Perform data entry and maintain patient records with privacy standards.

Skills

Strong English communication

Customer service experience

Job description

Resolv Global is seeking a Patient Services Representative to support a US-based healthcare organization in a fully remote role for candidates based in Mexico. You will assist patients with scheduling, general inquiries, and data entry, while upholding privacy and security standards.

Strong English communication and prior customer service or call center experience are preferred. Paid training is provided to learn systems and expectations for the role.