Remote Patient Services Specialist (Scheduling & Support)

Resolv Global; Chihuahua; Remote; MXN 134,000 - 201,000; Full time

Job summary

Resolv Global is seeking a Patient Services Representative to support a US-based healthcare organization in a fully remote role for candidates based in Mexico.

You will assist patients with scheduling, handle general inquiries, and enter data while upholding privacy and security standards. Strong English communication and prior customer service or call center experience are preferred; paid training is provided to learn systems and expectations.

Qualifications

• Strong English communication; prior customer service or call center experience preferred.

Responsibilities

• Assist patients with scheduling.
• Handle general inquiries and data entry.

Skills

English communication

Customer service experience

Job description

Resolv Global is seeking a Patient Services Representative to support a US-based healthcare organization in a fully remote role for candidates based in Mexico.

You will assist patients with scheduling, handle general inquiries, and enter data while upholding privacy and security standards. Strong English communication and prior customer service or call center experience are preferred; paid training is provided to learn systems and expectations.