Remote Patient Services Specialist

Resolv Global; Veracruz; Remote; MXN 341,000 - 511,000; Full time

Job summary

Resolv Global is seeking compassionate Patient Services Representatives to support a US-based healthcare organization in a fully remote role based in Mexico. You will assist patients with scheduling, information, and routine inquiries with care and professionalism.

This position offers flexibility and a chance to contribute to patient care from your home office. Ideal candidates have customer service or call center experience, good English communication, and a patient-first mindset.

Qualifications

• Customer service or call center experience required.
• Strong English communication skills.
• Patient-first mindset.

Responsibilities

• Assist patients with scheduling, information, and routine inquiries.

Skills

Customer service or call center

Good English communication

Patient-first mindset

Job description

Resolv Global is seeking compassionate Patient Services Representatives to support a US-based healthcare organization in a fully remote role based in Mexico. You will assist patients with scheduling, information, and routine inquiries with care and professionalism.

Ideal candidates have customer service or call center experience, good English communication, and a patient-first mindset. Training is paid, and work is fully remote in Mexico with weekly payments.