Remote Patient Services & Scheduling Specialist

Resolv Global; San Pedro Garza García; Remote; MXN 447,000 - 783,000; Full time

Job summary

Resolv Global invites applicants for a Patient Services Representative to support a US-based healthcare organization. The position is fully remote and open to candidates located in Mexico.

You will help patients schedule appointments, handle general inquiries, collect data, and ensure privacy and security of information in compliance with regulations. Candidates should have strong English communication and prior customer service or call center experience; paid training will familiarize you with

Qualifications

• Prior customer service or call center experience preferred.

Responsibilities

• Assist patients with scheduling, general inquiries, and data entry.

Skills

Strong English communication

Customer service experience

Job description

Resolv Global is seeking a Patient Services Representative to support a US-based healthcare organization in a fully remote role for candidates based in Mexico. You will assist patients with scheduling, general inquiries, and data entry, while upholding privacy and security standards.

Strong English communication and prior customer service or call center experience are preferred. Paid training is provided to learn systems and expectations for the role.