Remote Patient Services & Scheduling Specialist

Resolv Global; Xico; A distancia; MXN 150.000 - 210.000; Jornada completa

Descripción de la vacante

Resolv Global is seeking a Patient Services Representative to support a US-based healthcare organization in a fully remote role for candidates based in Mexico. You will assist patients with scheduling, general inquiries, and data entry, while upholding privacy and security standards.

Strong English communication and prior customer service or call center experience are preferred. Paid training is provided to learn systems and expectations for the role.

Formación

• Experience in customer service or call center roles.
• Strong command of English for clear patient communication.
• Ability to work remotely with reliable internet and privacy awareness.

Responsabilidades

• Assist patients with scheduling and general inquiries.
• Perform data entry and maintain accurate records.
• Uphold privacy and security standards in all interactions.

Conocimientos

Customer service

Call center experience

English communication

Descripción del empleo

Resolv Global is seeking a Patient Services Representative to support a US-based healthcare organization in a fully remote role for candidates based in Mexico. You will assist patients with scheduling, general inquiries, and data entry, while upholding privacy and security standards.

Strong English communication and prior customer service or call center experience are preferred. Paid training is provided to learn systems and expectations for the role.