Remote Patient Services & Scheduling Specialist

Resolv Global; Tijuana; Remote; MXN 201,000 - 312,000; Full time

Job summary

Resolv Global is seeking a Patient Services Representative to support a US-based healthcare organization. This is a fully remote role for candidates based in Mexico, with responsibilities including scheduling, handling inquiries, and accurate data entry.

You will uphold privacy and security standards while working from home. Strong English communication and prior customer service or call center experience are preferred.

Qualifications

• Strong English communication required.
• Prior customer service or call center experience preferred.
• Paid training will teach systems and expectations for the role.

Responsibilities

• Assist patients with scheduling.
• Handle general inquiries from patients.
• Perform data entry and maintain accurate records.

Skills

Strong English communication

Call center experience

Job description

Resolv Global is seeking a Patient Services Representative to support a US-based healthcare organization in a fully remote role for candidates based in Mexico. You will assist patients with scheduling, general inquiries, and data entry, while upholding privacy and security standards.

Strong English communication and prior customer service or call center experience are preferred. Paid training is provided to learn systems and expectations for the role.