Remote Patient Scheduling & Services Specialist (Mexico)

Resolv Global; Santiago Mexquititlán Barrio 1ro.; Remote; MXN 180,000 - 240,000; Full time

Benefits offered by this job

Remote work

Paid training

Job summary

Resolv Global is seeking a Patient Services Representative to support a US-based healthcare organization in a fully remote role for candidates based in Mexico. You will assist patients with scheduling, general inquiries, and data entry, while upholding privacy and security standards.

Strong English communication and prior customer service or call center experience are preferred. Paid training is provided to learn systems and expectations for the role.

Qualifications

• Experience in customer service or call center.
• Strong English communication.
• Paid training provided.

Responsibilities

• Assist patients with scheduling, general inquiries, and data entry.
• Uphold privacy and security standards.

Skills

English communication

Customer service

Call center experience

Job description

Resolv Global is seeking a Patient Services Representative to support a US-based healthcare organization in a fully remote role for candidates based in Mexico. You will assist patients with scheduling, general inquiries, and data entry, while upholding privacy and security standards.

Strong English communication and prior customer service or call center experience are preferred. Paid training is provided to learn systems and expectations for the role.