Remote Patient Scheduling & Support Specialist (Mexico)

Resolv Global; Santiago Mexquititlán Barrio 1ro.; Remote; MXN 168,000 - 216,000; Full time

Job summary

Resolv Global is seeking a Patient Services Representative to support a US-based healthcare organization in a fully remote role for candidates based in Mexico. You will assist patients with scheduling, general inquiries, and data entry, while upholding privacy and security standards.

Strong English communication and prior customer service or call center experience are preferred. Paid training is provided to learn systems and expectations for the role.

Qualifications

• Experience in customer service or call center preferred.
• Strong English communication.

Responsibilities

• Assist patients with scheduling and general inquiries.
• Data entry while upholding privacy and security standards.

Skills

Customer service

English communication

Job description

Resolv Global is seeking a Patient Services Representative to support a US-based healthcare organization in a fully remote role for candidates based in Mexico. You will assist patients with scheduling, general inquiries, and data entry, while upholding privacy and security standards.

Strong English communication and prior customer service or call center experience are preferred. Paid training is provided to learn systems and expectations for the role.