Remote Medical Virtual Assistant: Primary Care & Scheduling

Winning Assistants, Inc.; México; Remote; MXN 130,000 - 155,000; Full time

Job summary

Winning Assistants, Inc. is seeking an experienced Medical Virtual Assistant to support a busy primary care practice. You will manage patient calls, scheduling, and documentation, while ensuring accurate insurance verification and prior authorizations.

The role requires strong English communication, knowledge of medical terminology, and the ability to work remotely with HIPAA-compliant practices. Prior telemedicine experience is a plus.

Qualifications

• Proven experience in healthcare administration or medical virtual assistance.
• Strong English communication skills and professional phone manner.
• Experience with insurance verification and prior authorizations.
• Familiarity with Medicare Advantage plans and medical terminology.

Responsibilities

• Answer and manage incoming patient calls during business hours.
• Coordinate with physician and medical staff for scheduling and appointments.
• Verify insurance eligibility and benefits; process prior authorizations.
• Update patient information and maintain accurate documentation in EHR.
• Support elderly patients with clear, compassionate communication.

Skills

Healthcare administration

Medical terminology

Insurance verification

Prior authorizations

HIPAA compliance

Customer service

English communication

Telemedicine support

Tools

Tebra EHR

Kareo

Job description

Winning Assistants, Inc. is seeking an experienced Medical Virtual Assistant to support a busy primary care practice. You will manage patient calls, scheduling, and documentation, while ensuring accurate insurance verification and prior authorizations.

The role requires strong English communication, knowledge of medical terminology, and the ability to work remotely with HIPAA-compliant practices. Prior telemedicine experience is a plus.