Remote MD Client Medical Educator for Personal Injury

NeoWork; México; Remote; MXN 1,676,000 - 2,793,000; Full time

Benefits offered by this job

Health insurance for contractors

Holiday extra pay

100% home-based position

Mental health days

Job summary

NeoWork seeks a Medical Doctor (MD) to educate clients of a U.S. personal injury law firm on injuries, treatment options, and the importance of MRIs and follow-up care. You will explain medical concepts clearly and support clients in understanding how their care relates to their case.

You will collaborate with attorneys, paralegals, and an in-house nurse, maintaining empathy, credibility, and strong communication. This is a 100% remote role based in Mexico with U.S. hours.

Qualifications

• Excellent spoken and written English for client-facing conversations.
• Ability to explain medical concepts in simple, clear language.
• Strong rapport-building, empathy and listening skills.
• Interest in a legal/personal injury environment.
• Available to work full-time during U.S. business hours.
• Based in Mexico with a reliable home office and stable internet.

Responsibilities

• Speak with personal injury clients by phone or video about injuries and medical treatment options.
• Explain why MRIs and follow-up care matter for recovery and case.
• Help clients understand how injuries, treatment, and recovery relate to their case.
• Reinforce attorney and paralegal guidance in a medically credible, easy-to-understand way.
• Suggest alternative treatment paths when clients are hesitant about a doctor's recommendation.
• Work closely with attorneys, paralegals, and the firm's in-house nurse on complex cases.
• Document client conversations and outcomes accurately in the case management system.

Skills

English communication

Empathy & listening

Client education

Explain medical concepts

Education

MD or equivalent (accredited medical school)

Job description

NeoWork seeks a Medical Doctor (MD) to educate clients of a U.S. personal injury law firm on injuries, treatment options, and the importance of MRIs and follow-up care. You will explain medical concepts clearly and support clients in understanding how their care relates to their case.

You will collaborate with attorneys, paralegals, and an in-house nurse, maintaining empathy, credibility, and strong communication. This is a 100% remote role based in Mexico with U.S. hours.