Remote Luxury Travel Experience Specialist

Manatal

León

Remote

MXN 724,000 - 1,086,000

Full time

3 days ago

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Benefits offered by this job

Fully remote

Career development opportunities

Travel discounts

Team training and collaborativeCulture

Job summary

Prestige Travel Agency by Mich is seeking a Travel Experience Specialist (Luxury & Leisure) to assist clients in planning and managing exceptional travel experiences from a fully remote home office. You will coordinate leisure and luxury reservations, share essential travel details, and ensure client satisfaction before, during, and after trips.

The role emphasizes high-quality service, attention to detail, excellent communication, and the ability to work independently in a remote environment

Qualifications

Excellent communication and interpersonal skills.
Experience in travel, hospitality, or related field preferred.
Ability to work remotely and manage tasks independently.

Responsibilities

Provide responsive and professional customer support via phone, email, and online messaging.
Assist clients with leisure and luxury travel reservations, itinerary updates, and special accommodations.
Communicate essential travel details, documentation requirements, and agency guidelines.
Monitor bookings to ensure accuracy and follow up to confirm client satisfaction.
Resolve client questions or concerns with care and a solutions-focused mindset.
Maintain organized records and update internal systems as needed.