Remote Luxury Travel Experience Specialist

Manatal

Mérida

Remote

MXN 312,000 - 469,000

Full time

3 days ago

Be an early applicant

Application generator

Turn this role into an interview — a resume and cover letter built around what this employer wants.

Get past ATS filters

Benefits offered by this job

Fully remote

Career development opportunities

Travel discounts

Job summary

Prestige Travel Agency by Mich is seeking a Travel Experience Specialist (Luxury & Leisure) to design and manage exceptional travel experiences for clients from home. You will coordinate luxury leisure itineraries, handle bookings, and provide professional support before, during, and after trips, ensuring personalized service and attention to detail from a remote workspace.

The role emphasizes proactive communication, problem-solving, and seamless collaboration with partners to deliver

Qualifications

Strong communication and interpersonal skills.
Customer service experience in travel, hospitality, or related field preferred.
Ability to work independently in a remote environment.

Responsibilities

Provide responsive and professional customer support via phone, email, and online messaging.
Assist clients with leisure and luxury travel reservations, itinerary updates, and special accommodations.
Communicate essential travel details, documentation requirements, and agency guidelines.
Monitor bookings to ensure accuracy and follow up to confirm client satisfaction.
Resolve client questions or concerns with care and a solutions-focused mindset.
Maintain organized records and update internal systems as needed.