Remote Luxury Travel Experience Specialist

Manatal; Solidaridad; Remote; MXN 652,000 - 1,086,000; Full time

Benefits offered by this job

Travel industry discounts

Remote work

Training provided

Career development opportunities

Job summary

Prestige Travel Agency by Mich offers a fully remote role for a Travel Experience Specialist (Luxury & Leisure) to support clients in planning and managing exceptional trips from home.

You will coordinate leisure and luxury reservations, provide updates, and ensure documentation, with a focus on personalized service, accuracy, and client satisfaction.

Strong communication, meticulous organization, and comfort with digital tools are essential for success in this remote, customer-centric role.

Qualifications

• Strong communication and interpersonal skills.
• Customer service experience in travel, hospitality, or a related field preferred.
• Ability to work independently in a remote environment.
• High level of organization and attention to detail.
• Comfortable using digital tools, booking platforms, and communication software.

Responsibilities

• Provide responsive and professional customer support via phone, email, and online messaging
• Assist clients with leisure and luxury travel reservations, itinerary updates, and special accommodations
• Communicate essential travel details, documentation requirements, and agency guidelines
• Monitor bookings to ensure accuracy and follow up to confirm client satisfaction
• Resolve client questions or concerns with care and a solutions-focused mindset
• Maintain organized records and update internal systems as needed

Skills

Communication

Interpersonal skills

Remote work

Organization

Digital tools

Booking platforms

Customer service

Travel industry knowledge

Job description

Prestige Travel Agency by Mich offers a fully remote role for a Travel Experience Specialist (Luxury & Leisure) to support clients in planning and managing exceptional trips from home.

You will coordinate leisure and luxury reservations, provide updates, and ensure documentation, with a focus on personalized service, accuracy, and client satisfaction.

Strong communication, meticulous organization, and comfort with digital tools are essential for success in this remote, customer-centric role.